Notice of Cybersecurity Incident

On August 7, 2024, Omni Family Health became aware of claims that information was taken from our systems and posted on the dark web. Upon learning of these claims, Omni Family Health immediately initiated an investigation and engaged outside cybersecurity specialists to assist with their efforts and also notified federal law enforcement.

We are committed to providing access to high-quality care for our patients. Rest assured, this incident has had no impact to our operations. All health centers remain open during normal business hours. Patients know they can contact us as they normally would to schedule in-person or virtual appointments, check-on referrals and refill prescriptions.

The investigation into the incident remains ongoing. Omni Family Health is collaborating with outside specialists to determine what data was involved and who it belongs to. If we find that any personal information maintained by us was affected, we will take further measures to notify the affected individuals.

Omni Family Health is diligently working to address the situation.

If individuals have questions, they are encouraged to please contact the dedicated, toll-free number set up for this incident at 855-507-8493, Monday through Friday from 6:00 a.m. to 6:00 p.m. Pacific Time, excluding major U.S. holidays. Omni Family Health thanks you for your patience, understanding and support during this time.