Omni Family Health

Healthcare Enrollment Assistance

Expert Assistance for Seamless Health Coverage

Navigating healthcare enrollment and managing your Medi-Cal benefits can be complex. Omni Family Health is dedicated to simplifying this process for residents across Kern, Tulare, Kings, or Fresno County. Our team of bilingual enrollment specialists provides complimentary, professional assistance to ensure you and your family maintain access to essential healthcare services. This support is available to all Kern, Kings, Tulare, or Fresno County residents, whether or not you are an existing Omni Family Health patient.

Important Update: Medi-Cal Renewals Have Resumed

Please be aware that Medi-Cal coverage no longer automatically renews. Proactive measures are now required to maintain your benefits.

Prompt action is vital to prevent lapses in coverage. It is essential to verify that your contact information and household details are current with the county and to submit your renewal documentation on time. A lapse in Medi-Cal coverage can disrupt access to medical appointments and necessary care.
Annual redetermination of Medi-Cal eligibility is now mandated. This process confirms your continued qualification for benefits.
Ensure your contact information is current. Maintaining updated contact details (address, phone number, email) with your county office will ensure you receive all critical communications regarding your Medi-Cal status.

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Comprehensive Enrollment and Renewal Services

Our bilingual Enrollment Specialists offer professional guidance for various healthcare enrollment needs

Medi-Cal Redetermination Assistance: We provide comprehensive support in understanding and completing your Medi-Cal renewal packet.
Health Plan Application and Renewal:
- Medi-Cal Enrollment: We assist with eligibility assessment and application for free or low-cost insurance. Full-scope Medi-Cal benefits are available to eligible California residents.
  
  Covered California Enrollment: Our team can guide you through the state’s health insurance marketplace, helping you compare plans and access available financial assistance that can significantly reduce your premiums. Special enrollment periods are available for qualifying life events.
Reporting Changes: We can help you report updates to your existing health plan information, such as changes in income or household size.
Primary Care Provider (PCP) Selection: Our specialists can assist you in selecting a PCP to establish consistent medical care.
Omni Patient Portal Setup: We can help you register for and navigate the Omni Patient Portal, a secure online platform for managing appointments, requesting prescription refills, viewing lab results, and communicating with your care team.

Required Documentation for Renewal Appointments

To ensure a successful appointment, please be prepared with the following documentation for all individuals in your family who require renewal:

Documents You Will Need

Valid Photo Identification
Proof of Income
Household Information
Please note: Depending on your specific circumstances, additional documents may be requested.

Pathways to Medi-Cal Renewal and Assistance in Kern, Kings, Tulare, and Fresno Counties

You have several options for completing your Medi-Cal renewal, and Omni Family Health is equipped to assist you with each:

Online Renewal: The most expedited method for renewal is often via BenefitsCal.com. An active email address is required.
In-Person Assistance: Our Patient Outreach and Enrollment Specialists offer direct, in-person support at multiple designated Omni Family Health locations in Kern County. An appointment is required for in-person assistance to ensure dedicated support.
Phone Assistance: We can guide you through the renewal process remotely or assist you with submitting your renewal through BenefitsCal.com over the phone by calling or texting “RENEW” to (866) 707-OMNI (66 64).
Mail, Fax, or Drop-Off: You may also submit your renewal forms directly to your local County office via mail, fax, or in-person drop-off.