Staff Positions

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Risk Manager

Job Summary:  The position reports directly to the Director of Quality Improvement(DQI). Position usually requires frequent contact with patients and/or with professional and/or supportive personnel who provide patient care. Applicant must be able to deal effectively with a variety of people, work as a team member, exercise good judgment, and maintain a friendly and positive attitude at all time.   Coordinate the processes involved in managing general liability and risk exposures for a healthcare facility and may be called on to: Investigate patient complaints and medical malpractice claims.
    Job Duties:
    1. Functions as the lead manager, coordinator, and point of contact for risk management policies and activities.
    2. Responsible for developing and implementing a systematic approach for managing and minimizing risk throughout the clinic.
    3. Manages the data needs and information flow for the program.
    4. Develops guidelines, recommendations, or implements process improvements to address high areas of vulnerability within the organization.
    5. Responsible for developing a systematic approach to assessing and improving organizational processes as well as ensuring the development of appropriate policies.
    6. Conducts reviews of policies, procedures, OSHA directives and guidelines to recommend changes and prioritization of performance improvement and risk management activities.
    7. Performs ongoing education to staff based on changes in the appropriate standards and requirement of medical/dental center processes.
    8. Works with the DQI and/or Chief Operations Officer (COO) and departments delegates to help provide risk management training, knowledge, and skills to clinical staff and other trainees.
    9. Implements, coordinates, and updates the organization risk management program.
    10. Conducts special assignments as delegated by the COO and may participate or lead organization committees, teams, etc., as a quality management representative.
    11. Performs a variety of duties related to managing potential risks and liabilities within their facility. This includes creating and implementing policies that improve both patient care and employee safety. Educating and training staff about potential risks is also a core responsibility of this job. Risk managers may also work with the health center's legal counsel in situations of medical malpractice or workers' compensation claims.
    12. Work daily with other staff to assess potential risks. They may take phone calls about patient complaints or accusations of abuse or negligence. Data is also collected and is accessed to identify problems or weaknesses in health center procedures. The health care risk manager must further draft and submit accident reports to the appropriate persons and agencies.
    13. Depending upon the circumstances, health care risk managers may report to the health center's legal counsel, quality director, or an executive officer such as the Chief Executive Officer or Chief Operation Officer.
    14. In addition, the position ensures that legal aspects of medical records practices, release of information, and health center responsibility for confidentiality and privacy are being met.
    15. Other work related duties as directed by the Director of Quality Improvement or COO. These additional duties can either be verbal or in writing.
    16. The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
      Qualifications, Education, and Experience:
    • EDUCATION: Bachelor's degree in a related field is required (e.g., health care administration, accounting, finance, insurance or law). Individual with no college degree will be evaluated on case to case basis. Each two years of related experience will be substituted for one year of college.
    • EXPERIENCE: Must have at least 3 years of experience in a medical setting of which 1 year in a supervisory role.
    • CERTIFICATION: American Society for Healthcare Risk Management affiliation preferred
    Skill Requirements:
    • Knowledge is required of health center policies and procedures, as well as governmental regulations. Consequently, a nursing or other medical background is also good preparation for this job.
    • Must have knowledge of:
    • Registration procedure concepts
    • ICD-9 and CPT Codes
    • Payer Codes/ Sources
    • Insurance Verification
    • Basic supervisory/management skills
    • Customer relations
    • Program requirements: CHDP, Family Planning, Medi-Cal, Medi-Cal Managed Care, Medicare, HMOs, or PPOs, sliding fee scale, etc.
    • Ability to work under pressure.
    • Ability and willingness to train staff in customer service as well as protocols/ procedures in front office, billing and customer service.
    • Ability to handle multi-functions.
    • Promotes and believes in Omni’s mission statement.
    • Ability to relate to the public regardless of ethnic, religious and economic status.
    • Must be willing to work at any Omni Family Health location, other that the assigned site and be agreeable to work weekends, if so needed.
    • Must demonstrate excellent telephone skills. Must demonstrate excellent communication skills with staff and clientele.
      • Skills in using practice management software, spreadsheets and other computer software programs.
      • Ability to organize and set priorities in order to function in a professional manner.
      • Skills in meeting deadlines.
      • Ability to communicate and maintain an effective working relationship with staff and providers
      • Ability to operate independently, supervise personnel and train business unit personnel when necessary.

Front Office Clerk

JOB DESCRIPTION

Location: Panama/White Ln/Delano/North Chester
    Job Summary: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before a provider can see them.
      Job Duties:
      1. Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
      2. Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
      3. Answer all incoming calls and route them to the appropriate staff.
      4. Register all patients per registration protocols and collection all documentation and billing information per billing protocol. Ensure proper documentation and data collection/ documentation.
      5. Assure that all services provided have been checked out properly for each patient.
      6. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
      7. Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
      8. Balance cash register in accordance with the cash handling policy.
      9. Work closely with Medical, Dental and Nursing staff to assure smooth patient flow and cut down on waiting time.
      10. Work closely with the health promotion personnel and refer them to patients who did not keep their appointment for follow-up.
      11. Under supervision, work with various agencies such as “Kern County Welfare Department” in scheduling patients who needed assistance.
      12. Call and remind patient of his/her appointment.
      13. Follow up on “no show” patients on a daily basis.
      14. Communicate patient’s problem/complaint to the Senior MA or his/her designee.
      15. Other related duty as the job requires.
      Job Requirements:
      1. Ability to work under pressure.
      2. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
      3. Friendly personality with the desire to work with the public.
      4. Ability to handle multi-functions.
      5. Understanding of community based organizations.
      6. Knowledge of bookkeeping and office functions.
      7. Promotes and believes in OFH mission statement.
      8. Ability to relate to the public regardless of ethnic, religious and economic status.
      9. Must be willing to work at any Omni Family Health location, other that the assigned site and be agreeable to work weekends, if so needed
      10. Must obtain a Valid California Drivers License at all times plus proof of insurance, to allow you to be placed in all Omni Family Health clinics if needed.
      Additional Duties:
      1. HIPAA compliance – responsible for maintaining abreast of and in compliance with all H.I.P.A.A. regulations and requirements. Treats all member information confidential.
      2. Compliance – Ensure compliance with all local, state and federal regulations.
      3. QA/QI – Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
      4. IT – Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, Healthport, PMS, QSI and other electronic features, as they are developed and implemented as applicable to the work environment.
      Qualification, Education, and Experience:
      1. High school graduate/GED with one year of medical or dental experience in similar setting.
      2. Formal training from a vocational school in lieu of the above.
      3. Ability to relate to patients, through familiarity with medical terminology and triage procedure.
      4. Must believe in health care with dignity for all.
      5. Ability to speak read and write in English and Spanish is desirable. All employees will participate in Patient Centered Health Home Model at Omni Family Health. Responsible To: Senior MA, Operations Management Associate Classification: Full or Part Time Position, Non-exempt

Dental Office Manager

JOB DESCRIPTION

  Location:    TBD Job Summary:   Under the general direction of the Dental Health Services Administrator, , in accordance with established protocols, the person in this position shall be responsible for supervising and training front office and back office staff according to their job duties. In addition, and as recommended by the Dental Health Services Administrator, may perform other related work to include, but not limited to, dental FOC duties, clinical DA duties, making appointments, answering the phone, ordering supplies and doing the dental billing. Job Duties:
  1. Front Office Supervision:
  • Responsible for the training of the Front office staff and orientation of the new hires  including training for EDR/Dentrix/QS1 and other job related procedures.
  • Responsible for conducting performance evaluations on allof the dental front office staff.
  • Observe front office efficiency:
  1. Make sure the patients are processed within reasonable time.
  2. Review and make certain that registration is completed properly and in accordance to  established protocols.
  3. Review and make certain that cash register is balanced – receipts are issued properly for each day.
  4. Review all route slips throughout the day and make certain they are completely accurate in their entirety, including all necessary attached documents.
  5. Make sure that route slips are turned into billing department within 24 hours of date of service.
  6. Answer some of the dental front office call – as needed
  7. Observe dental records:
    • Make sure the charts are filed properly.
    • Review pending items.
    • Review to make sure that all subpoenas are answered within allowed time.
    • Communicate any chart issues with the dental providers
  8.   Observe phone etiquette and voice mails:
  • Make sure the calls are answered within 4 rings
  • Make sure that voice mails are checked at least every other hour.
2.   Back office supervision:
  • Responsible for the training of dental assistants and the orientation of new hires at the back.
  • Responsible for conducting performance evaluations on all of the dental assistants.
  • Observe back office efficiency:
  1.  Greets patients in waiting area and escorts patients to the operatory.
  2. Assist the dentist in the administration of treatment at the chair side as required or directed by the dentist.
  3. Promote an atmosphere supportive of good dental and general health by demonstrating good oral hygiene, question patients to ascertain home care status, instruct patients in techniques of flossing and brushing in accordance with protocol.
  4. Maintain a sterile and neat working environment according to current infection control procedures.
  5. Review the health history, make chart entries under the direction of the operator and assure completion of forms and signatures.
  6. Assume the responsibility associated with any expanded duties that may be delegated by the dentist.
  7. Familiarize the patient with the aspects of their dental visit and provide support and compassion to that patient when it is needed.
  8. Stock operatories and maintain clinical supply inventory. Review daily schedule to set up appropriate trays and instruments.
  9. Serve as supply liaison, communicate with purchasing department and vendors to assure  prompt receipt of all orders.
3.   May perform dental assistant job description according to the table of permitted  duties. 4.   Observe staff customer service, handle patient complaints, address and resolve employee problems, as well as patients. 5.   Oversee all logs initiated within the Dental Department and delegate assistants to maintain various logs at each site. 6.   Assist in overseeing the sterilization, infection control practices, and OSHA compliance within the dental department. 7.   Make sure that QI reports are done on a monthly basis and all CCPs are resolved as established by QI protocol. 8.    Assess and create goal for improvement for the site operation. 9.   Review and report building physical condition and equipment condition periodically and as needed, and provide any suggestions or proposal accordingly. 10.  Cash box reconciliation and other related duties. 11.  Serve as liaison for all community events within Omni service area as well as areas of the Dental Department. Coordinates with the health education department and assign dental assistants to attend these events. 12.  Collaborate the annual dental inventory with the Fiscal Department. 13.  Aware of Safety and OSHA practices, participate in Infection control committee. 14.  Review and make certain that referrals are completed in a timely manner, and logged according to established protocols, policies and procedures. 15.  Any other duties or responsibilities the chief dental officer or the dental district administrator may assign when the need arises. 16.  Promote and believe in community clinics health mission. 17.  Ability to relate to the public regardless of ethnic, religion and economic status. Administrative Duties:
  1. Assist the district administrator and CDO with various administrative duties including preparing the monthly schedules, EZ Labor and related forms/requests, etc.
  2. Attend internal and external meetings on behalf of the dental department as assigned by the Chief Dental Officer.
  3. Responsible for supervision and training of dental staff as needed and orientation for new hires.
  4. Work closely with the Quality control team, Review QI reports and perform Registration Audits and QI check, and forward QI results to the Chief Dental Officer.
  5. Work closely with Human Resources department and all other departments as deemed necessary per the Chief Dental Officer.
  6. Communicate site operation and submit monthly report to the district administrator.
  7. Communicate/follow up on all route slips corrections/completions with Billing.
  8. Handle patients’ complaints and employee conflicts in timely and efficient manner.
  9. Revise dental supply orders monthly for all sites and communicate with purchasing department as needed.
Job Requirement:
  1. Demonstrate knowledge of dental health education subjects.
  2. Ability to complete forms in an orderly and accurate fashion, computer literate, familiar with Microsoft Word, Excel, Power point, etc.
  3. Able to use sound judgment. Possess a calm disposition and the ability to work easily with people.
  4. Ability to work with clinical staff and handle pressure from more than one provider.
  5. Ability to relate to the public in all areas (racial, ethnic, and economic).
  6. Willing to work evenings and/or weekends; willing to travel to various Dental sites to train and mentor staff as recommended by the Chief Dental Officer.
  7. Willingness to participate in community events such as health fairs, etc.
  8. Have the ability to communicate fluently in both English and Spanish.
Additional Duties:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all H.I.P.A.A. regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. High school graduate (or GED)
  2. Certification as a Dental Assistant (RDA preferred).
  3. Three years’ experience as a dental assistant and/or dental FOC.
  4. At least one (1) year management experience at a dental office setting; Must have leadership abilities and demonstrate management skills.
  5. Familiar with dental insurance codes, processing claims, dental software (Dentrix, NextGen or similar software), and other dental front office work.
  6. Proof of completing radiation safety course.
  7. Certificate for coronal polishing.
Responsible To:         Dental Health Services Administrator Classification:            Full time, Exempt position.

Senior Information System Trainer

JOB DESCRIPTION

Location: Fresno

Job Summary:           Under the direction of the Business Systems Director, the Information Systems Trainer works closely with providers and support staff to assess their workflows, assists them in improving their knowledge of various EMR modules, tools, templates, preferences, functionality, clinical documentation, proficiency and efficiency. The Information Systems Trainer has responsibility for developing, implementing, monitoring and updating company’s training program to ensure providers and support staff have the skills and education needed to provide measurable quality care to our patients. In addition, the Information Systems Trainer serves as an active participant on EHR-related committees; recommending, developing, implementing and evaluating enhancements and upgrades. Job Duties: Level I
  1. Maintain current working knowledge of the various clinical applications (EDR, EHR, Population Health)
  2. Assess and identify training delivery needs
  3. Analyze and document the requirements of health center facilities and clinical workflows as they pertain to the implementation of Clinical Applications (EPM, EMR, EDR, and Population Health).
  4. Identify and measure training outcomes to inform instructional decisions that lead to user competency. Assess the technical skills gaps between a user’s current skills and desired skill to plan instruction.
  5. Update training materials for various disciplines, ensuring adherence to current policies and procedures
  6. Provide training to all staff who use the EMR as needed (new employees and ongoing)
  7. Work closely with the clinical team to assure continuous training
  8. Assist with ongoing development, implementation and customization of the EMR
  9. Create and edit EMR templates in collaboration with Clinical leadership
  10. Working with Application Support team to provide customer service and troubleshooting application software issues
  11. Participate in testing new functionality and/or software upgrades
  12. Provide Go Live support
  13. Serve as liaison among service lines and HIS staff concerning processes related to the EHR. Serve on the EHR team and work groups as determined by management
  14. Various other work-related duties as assigned by supervisor. These duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
Level II
  1. All duties from Level I.
  2. Develop and implement a strategy for ongoing Health Information Technology trainings with the goal of full implementation efficiency by health center staff.
  3. Building, testing and maintaining the training environment.
  4. Create and maintain training materials for various disciplines, ensuring adherence to current policies and procedures and any updates.
  5. Act as the subject matter expert and a lead to ensure training quality and consistency
  6. Coordinate the development of training schedules, agendas and training materials.
Additional  Duties: 
  1. HIPAA compliance – responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance – Ensure compliance with all local, state and federal regulations.
  3. QA/QI – Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT – Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented as applicable to the work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health. 
Qualifications:              Level I
  1. Bachelor’s Degree in healthcare IT, computer science or information systems or equivalent experience required. Two years of progressive IT or adult teaching/education experience including 1 year of healthcare IT experience
  2. Excellent written and verbal communication and strong interpersonal skills required
  3. Minimum 3 years of experience with EMR platform training preferred
  4. Experience using NextGen Ambulatory preferred
  5. Strong understanding and experience with clinical workflows
  6. Detail oriented, fast-paced, adaptable to rapidly changing situations Strong understanding of customer relations.
  7. Highly organized and task driven
  8. Working experience with a Federally Qualified Health Center preferred
  9. Must have a valid driver’s license
  10. Promotes and believes in OFH mission statement
Level II
  1. All qualification from Level
  2. NextGen Certified Professional certification preferred
  3. Customer service driven & analytical problem solving skills with the ability to quickly identify and resolve complex technical user issues
  4. Prior experience assessing, developing, implementing and evaluating training needs
  5. Strong understanding of CMS Meaningful Use, HRSA UDS Reporting, PCMH and PQRS reporting preferred
  6. Must have demonstrated leadership skills with the ability to lead others on how to use information systems applications.
  7. Three years of progressive IT or adult teaching/education experience including 1 year of healthcare IT experience required. Demonstrable knowledge of adult learning theory.
  8. Must be organized and have the ability to work independently
Responsible to:     Business Systems Director Classification:       Full or Part Time Position, Non-exempt

Payroll Specialist

JOB DESCRIPTION

 Location:  Corporate  Bakersfield                     Job Summary:  Under the direction of the Controller performs payroll, as well as secretarial and other related duties such as typing, filing, and answering the telephone; follow-up on correspondence as directed, may be assigned specific accounting functions as seen fit by the Controller and CFO.  Other related clerical tasks as required or directed by the immediate supervisor. Will assist in supervising all document management related to the Payroll department. Job Duties: Payroll Processing 
  1. Ensure the completion of all EZ-Labor timecards in accordance with the personnel policies and procedures.
  2. Establish and maintain updates payroll files.
  3. Prepare time study as required by management or least twice per year to reflect actual working time of each employee/department (i.e. total time taken off, etc…)
  4. Responsible for payroll submission.
  5. Responsible for submitting worksite EDD quarterly report.
  6. Responsible for updating ADP system TOWP Family Leave and provide bi-weekly report with TOWP balance.
  7. Responsible for setting up deduction for garnishment, benefit deduction
  8. Payroll Specialist will oversee all filing of payroll related documents to ensure they are kept in an orderly manner and are locked in a secure place.
  9. Manage workflow to ensure all payroll transactions are processed accurately and timely.
  10. Process accurate and timely year-end reporting when necessary. (i.e. W-2, W-2c, etc.)
  11. Responsible for Transferring Retirement to Nationwide
  12. Responsible for entering all new benefits/enrollment.
  13. Responsible for filing the 941 Quarterly Report
  14. Process employee data/New Hires
  15. Process manual checks/final checks
  16. Process employee verification of employment request
  17. Conducts training sessions for new hire supervisors
  18. Mail/distribute checks to employees
  19. Assist employees in registering for or resetting access to online pay stubs portal.
In-Service Training 
  1. Assist with in-service training preparation in payroll.
  2. Assist with assigning and changing EZLabor log in passwords to all management staff.
General 
  1. Performs clerical functions, type letters, proposals and memos, posts and distributes correspondence.
  2. Responsible for maintaining a complete filing system whereby all financial and operation reports are controlled and filed properly for future use by the department personnel.
  3. Answer the phone, give information when directed to do so, refer calls to the correct personnel.
  4. Operates a variety of duplicating or photocopy equipment, collate and assemble duplicated
  5. materials and assure that this equipment is in good working condition, by scheduling for periodic maintenance and cleaning.
  6. Assist in personnel cost breakdown worksheet for each department and site.
  7. Produce statistical reports per policy and/or as directed by the Controller and CFO.
  8. Other related duties.
Additional Duties:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education and Experience: 
  1. High school diploma required. Associates Degree preferred but not required. Experience can be substituted for education.
  2. Three to five years of experience in payroll preparation and processes in a similar set up. Bookkeeping and PC experience is preferred.
  3. Knowledge of office procedures and basic filing systems.
  4. Ability to type accurately at a speed of at least 45 WPM.
  5. Must have good communication skills.
  6. ADP Professional Certification for ADP Pay eXpert preferred
  7. Organizational skills including the ability to multi-task, set priorities, and follow-up in a timely manner.
  8. Understand proper taxation of employer paid benefits.
  9. Ability to operate and keep up office machines in good working condition.
  10. Must be able to multitask, take responsibility and function under pressure.
  11. Public relation skills with the public and staff are very important.
  12. Promotes and believes in Omni Family Health mission statement “Health for All”.
  13. Ability to relate to the public regardless of ethnic, religious and economic status.
Responsible to:          Controller, CFO  Classification:            Full or Part Time Position, Non - Exempt

Pharmacy Technician (Part Time)

JOB DESCRIPTION  

Title:      
  • Wasco Floater        
Job Summary:   The Pharmacy Technician will assist the pharmacist in inventory control of pharmacy stock, do routine clerical duties, (i.e. type memos etc.), bookkeeping duties as required, and other duties relating to the pharmacy. Job Duties: 
  1. Check outdates monthly at site he/she is assigned.
  2. In pharmacy
  3. Injectable cabinet
  4. Biological in refrigerator
  5. Emergency pharmacy lock up
  6. Check inventory.
  7. All injectables
  8. Refrigerator items
  9. Mark in and stock incoming merchandise.
  10. File daily RXs.
  11. File incoming mail.
  12. Facts and Comparison Monthly
  13. Medical information as needed
  14. Type labels for replacement RX twice weekly.
  15. Type inter-clinic memos.
  16. File and check medical and PCS RXS.
  17. Inventory pharmacy yearly or as requested.
  18. File memos.
  19. Housekeeping in all pharmacy areas.
  20. Run pharmacy errands as required.
  21. Input patient information into the computer and generate labels.
  22. Phone refill requests as authorized to outside pharmacies.
  23. Take refill requests over the phone.
  24. Daily ordering of merchandise as needed.
  25. Maintain totals of all merchandise ordered through pharmacy that are non prescription items.
  26. Maintain record of all supplies ordered by pharmacy.
  27. Replace items in night lock up.
  28. Check daily immunization at site and maintain adequate stock and ascertain that all have been recorded as given.
  29. Promote and believe in OFH mission statement.
  30. Ability to relate to the public regardless of ethnic, religion and economic status.
Additional Functions and Responsibilities:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health. 
Qualifications, Education, and Experience 
  1. Pharmacy Technician License
  2. Graduate from high school or equivalent.
  3. Basic typing skills.
  4. Medical terminology background (not required)
Responsible To:   Staff Pharmacist/Chief Pharmacist/Chief Clinical Services Officer Classification:       Part Time Position, Non-exempt

 JOB DESCRIPTION 

  Job Summary:  The Health Home Program (HHP) Program Manager position provides administrative management and supervision to the Medical Division of Omni Family Health in regards to the HHP grant. As a recipient of the Kern Health Systems (KHS) HHP grant, Omni Family Health (OFH) is required to provide health care services to a defined patient population and to achieve specific health outcomes. Job Duties:  
  1. The HHP Manager serves as a key member and leader of the HHP Team and is responsible for the implementation and development of program.
  2. The HHP Manager works collaboratively with the health care team members, patients, families and caregivers to ensure safe, appropriate, comprehensive planning and delivery of care.
  3. The HHP Manager is responsible for management of operations of the care team.
  4. The HHP Manager has responsibility for development of quality measures and reporting them to the CB-CME and the Managed Media-Cal plan.
  5. This position supports the overall development and implementation of policies and procedures for the program.
  6. The HHP Manager assists in marketing the program to stakeholders and services as an ambassador for Patient Centered Care.
  7. The HHP Manager works with staff members, community agencies and consultants to resolve the needs and problems of the member through the development of health home programs.
  8. Works to establish and maintain interpersonal relationships with both internal and external staff and other agencies.
  9. Serves as a team leader in ensuring communication among all IDT members.
  10. Has the ability to demonstrate knowledge and skills to facilitate programming appropriate to the needs of the patient populations.
  11. The HHP Manager has demonstrated commitment to the program vision and patient centered care from a motivational interviewing, trauma informed and culturally sensitive perspective.
  12. Understands the importance of IT and data deliverables, and works collaboratively with the MCP to ensure necessary data is received/sent.
  13. Exhibits knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking.
  14. Possesses excellent written and verbal communication with contract providers and internal staff to promote effective and timely coordination of care and dissemination of policies and procedures.
  15. Performs day-to-day administrative tasks such as maintaining information files and processing paperwork related to clinical and programming needs.
Additional Duties:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Experience, and Education: 
  1. BA/BS degree in Healthcare, Business Management or related field from an accredited college/university required.
  2. Five years of progressive supervision and management in service delivery. Previous patient centered medical home and NCQA knowledge a plus.
  3. Valid California Driver’s license and have own transportation.
  4. Bilingual in English/Spanish preferred but not required
Responsible to: Chief Clinical Services Officer Classification: Exempt position, full-time  

Senior Network Administrator

Job Summary: Under direction from the Director of Technology (or IT Manager), Responsible for designing, organizing, modifying, installing, and supporting Omni’s network hardware and systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments; can also assist in administering computer systems and servers as required. Job Duties: Primary responsibilities include, but are not limited to:
  1. Design and deploy networks WANs, LANs, VLANs and WLANs, including servers, routers, hubs, switches, UPSs and other hardware.
  2. Install and support LANs, WANs, network segments, Internet, and intranet systems.
  3. Install and maintain network hardware, software, and information security systems.
  4. Analyze and isolate network issues.
  5. Monitor and scans networks to ensure information security and availability to specific users.
  6. Evaluate and modify system's performance.
  7. Identify user network needs.
  8. Determine network and system requirements.
  9. Document network through diagrams and other methods.
  10. Maintain integrity of the network, server deployment, and security.
  11. Ensure network connectivity throughout Omni’s LAN/WAN infrastructure is on par with technical considerations and application requirements.
  12. Perform network address assignment.
  13. Assign routing protocols and routing table configuration.
  14. Assign configuration of authentication and authorization of directory services.
  15. Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
  16. Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
  17. Administer software deployment, security updates and patches.
  18. Researches new technologies and prepares written proposals with sound justifications and options.
  19. Oversees the Data Centers and Data Closets for correct installation, cable management, documentation, maintenance, and organization of mounted/installed equipment.
  20. Supervises and assigns work to junior network administrators.
  21. May provide after-hours support as needed.
  22. Performs other job-related work as required.
Qualifications:
  1. Education: A high school diploma or the equivalent is required; Bachelor’s degree in Computer Science or Networking or a Vocational Network training certificate are preferred but not required.
  2. Experience: Minimum 5 years’ full-time experience in Network Administration, preferably in a healthcare setting. Experience working with Linux and Windows servers and network monitoring tools such as software-defined networking. General patch cable termination capabilities Cat5e, Cat6, Analog lines.
  3. Strong knowledge of networking, including: TCP/IP, VLANs, Ethernet, Switching, Routing and routing protocols MPLS, BGP, 802.1Q, DHCP and DNS.
  4. Ability to:Troubleshoot telecommunication network equipment and telephone, private branch exchanges (PBX), and voice messaging systems.   Supervise, plan, and direct the work of subordinate staff if assigned.
  5. Skills:  Demonstrates the ability and experience in planning, organizing, and documenting network and systems design and configuration. Communicates effectively both orally and in writing. Can establish and maintain cooperative and effective working relationships with others. Proficiency with Microsoft Office suite.
  6. Willingness and ability to learn new skills and apply them as needed.
  7. Excellent written and oral communication skills.
  8. Must have California Driver license (or be able to attain in first 30 days).
  9. Must be able to travel between clinics and corporate office as required.
  10. Promotes and believes in the OFH mission statement.
Responsible to: IT Manager (or Director of Technology) Classification: Full Time Position  

Administrative Assistant/Receptionist

JOB DESCRIPTION

Location: Administration - Bakersfield Job Summary:          Under the supervision and direction of the immediate supervisor, the Administrative Assistant/Receptionist is responsible for handling front office reception and administrative duties including welcoming guests, answering phones and directing all company inquiries appropriately. Deliver superior customer service to both external customers and internal staff. Sort all corporate mail and correspondence, follow up on all outstanding matters, maintain administrative files, and perform other related administrative duties. Job Duties:
  1. Serve visitors by welcoming, directing and announcing them appropriately.
  2. Answer, screen and forward any incoming phone calls to appropriate individual or department; Provide basic information when needed.
  3. Receive and sort daily mail and deliveries.
  4. Maintain a safe and clean reception area by complying with procedures, rules and regulations.
  5. Coordinate office and conference room meeting space as necessary.
  6. Maintain security by following procedures and controlling access including keeping visitor log and issuing visitor badges.
  7. May type and proofread a wide variety of reports, letters, memoranda and correspondence; May take and transcribe dictation.
  8. Responsible for organizational functions and general meeting support including scheduling meetings, arranging meeting space and securing food and supplies as needed.
  9. Maintain accurate files and records as per Omni policies for easy follow up or as directed by the immediate supervisor.
  10. Assist and work closely with all corporate personnel and assure smooth flow of data and report to the department head as required.
  11. Assist with administrative duties as directed.
  12. Operate copier, mail sorting machine, fax and other office machines as directed.
  13. Other administrative duties and/or responsibilities as the immediate supervisor may assign from time to time.
Job Requirements:
  1. Ability to work under pressure and handle multi-functions in proficient and efficient manner.
  2. Must possess exceptional verbal and written communication skills.
  3. Must be familiar with the health care delivery system practices through education, training or experience. Must understand patient demands and hold effective communication skills with the public.
  4. Must be alert and respect confidentiality of information of all types “General personnel, and/or patient related information.”
  5. Promotes and believes in OFH mission statement.
  6. Ability to relate to the public regardless of race, ethnicity, religion, age, sex, disability or economic status.
  7. HIPAA compliance - Responsible for staying abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  8. Compliance - Ensure compliance with all local, state and federal regulations.
  9. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  10. IT - Required to learn and use the Electronic Health Records and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  11. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:  Level I
  1. High school graduate or equivalent with at least 3-5 years administrative/reception experience in a similar setting.
  2. Higher education may be a substitute for experience depending on the degree of education, personality, and line of studies.
  3. Experience with the Microsoft Office suite including Word, Outlook, Excel and PowerPoint required.
  4. Must be able to take dictation and type at least 55 WPM.
  5. Knowledge of office procedures is required.
Level II
  1. All qualifications and experience from Level I.
  2. Minimum one-year experience as an Administrative Assistant/Receptionist I at Omni Family Health.
  3. Demonstrated ability to take on additional administrative projects as instructed by immediate supervisor.
  4. Some higher education preferred.
  5. May supervise Administrative Assistant/Receptionist I.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needed. Responsible to:          Executive Assistant to the CEO & Director of Special Projects Classification:           Full or Part Time Position, Non-Exempt  

Executive Assistant to the CEO

 JOB DESCRIPTION

 Location:  Administration - Bakersfield Job Summary:     Under the supervision and direction of the Chief Executive Officer, has charge of the Executive office; answers and refers inquiries and gives our approved information or as directed by the Chief Executive Officer to the public. Handles all corporate and executive office mail and correspondence.  May supervise all or part of the administrative assistants at Omni Family Health (OFH) sites, follows up on all outstanding matters, maintains administrative and board files, and performs other related work. Job Duties:
  • Assist CEO in planning and coordinating daily calendar; Schedule meetings and appointments and make travel and other logistical arrangements as directed.
  • Work closely and effectively with CEO to ensure he/she is well informed of upcoming commitments and responsibilities, following up appropriately.
  • Assist and work closely with all corporate branches, divisions and/or departments in accordance with OFH’s policies and procedures and as directed by the Chief Executive Officer.
  • Provide a bridge for smooth and productive communication between the CEO and internal departments, demonstrating leadership to maintain credibility, trust and support with executive management and staff.
  • Attend administrative, board and committee meetings, take notes and prepare meeting agendas and prepare minutes as directed; Organize appropriate follow-ups from all meetings and track timely completion of tasks as necessary.
  • Conserve CEO’s time by reading, researching and routing correspondence and answering inquiries appropriately.
  • Prioritize simultaneous or conflicting needs; handle matters expeditiously, proactively and follow-through on projects to successful completion, often with deadline pressures.
  • Responsible for drafting all internal memorandums and correspondence on behalf of the President and CEO and the Chairman of the Board; Assemble the budget proposal, grant proposal, contract proposals, and likewise under the direction of the Chief Executive Officer, and Branch Directors, proofreading and correcting as necessary.
  • May plan or assist in the planning of internal and external events including Senior Management Team meetings, trips and annual leadership meetings.
  • Track vacation schedules of corporate employees for the purpose of use by the Chief Executive Officer.
  • Create and maintain CEO reports and presentations as directed.
  • Maintain accurate files and records for easy follow up.
  • Responsible for all administrative and executive ordering of supplies and keeps up inventory of supplies.
  • In charge of administration staff and administrative assistants at all sites, “selecting and evaluation” in conjunction with department Directors, Chiefs or his/her appointees.
  • Other duties and/or responsibilities as the Chief Executive Officer may assign from time to time.
Job Requirements:
  • Ability to work under pressure and handle multi-functions in proficient and efficient manner.
  • Must possess exceptional communication skills, knowledge of community needs, and willing to participate in some community activities when required.
  • Must be familiar with the health care delivery system practices through education, training or experience. Must understand patient demands and hold effective communication skills with the public.
  • Must update him/herself with funding sources requirements, data collection, and have the ability to explain the services under different programs to the patients/ public/ agencies and the ability to train others on the same.
  • Able to function independently and create his/her own initiative to progress and succeed.
  • Must be alert and respect confidentiality of information of all types “General personnel, and/or patient related information.”
  • Promotes and believes in OFH mission statement.
  • Ability to relate to the public regardless of race, ethnicity, religion, age, sex, disability or economic status.
  • HIPAA compliance - Responsible for staying abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  • Compliance - Ensure compliance with all local, state and federal regulations.
  • QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  • IT - Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
 Qualifications, Education and Experience:
  • Bachelor’s Degree or higher preferred.
  • Project management training preferred.
  • Minimum of 3-5 year’s administrative experience, with experience assisting C-level executives desired.
  • Superior communication (both oral and written), multi-tasking and organizational skills required.
  • Excellent skills in Microsoft Word, Outlook, Excel and PowerPoint required.
  • Demonstrated proactive approaches to problem-solving, with strong decision making capability.
  • Emotional maturity.
  • Highly resourceful team player, with the ability to also be extremely effective independently.
  • Proven ability to handle confidential information with discretion.
  • Forward thinker, who actively seeks opportunities and proposes solutions.
Responsible To:         Chief Executive Officer Classification:            Full or Part Time Position, Exempt

Chief of Staff to the Chief Executive Officer (COS)

JOB DESCRIPTION

 Location:   Corporate Administration Bakersfield  Job Summary:      The Chief of Staff to the Chief Executive Officer of Omni Family Health is responsible for planning and directing the administrative, clinical, operational and financial initiatives of the organization and provides strategic advice to the Chief Executive Officer and/or the Executive Management Team to improve the daily management of the organization. The primary responsibility of the COS is to ensure the priorities of the CEO are executed upon, and will work with team members across the organization to ensure this objective is completed. This role requires significant independence, analytical skills, strong relationship building abilities, ample people and project management experience, flexibility and discretion. The COS is the Chief Executive Officer’s primary advisor and partner on internal and external affairs. Job Duties:
  1. Serve as critical thought-partner to the CEO and to the Executive Management Team, while providing sound counsel and maintaining complete confidentiality.
  2. Collaborate with CEO in reviewing progress toward meeting organizational goals and objectives.
  3. Drive implementation of current strategic plan, including development of benchmarks, analysis of progress toward objectives, leadership of staff in goal setting and monitoring, and presentation of plan to the board and other stakeholders.
  4. Conduct research, analyze and interpret information, problems and proposals to ensure objective and complete information is provided to the CEO for decision making.
  5. Provide a bridge for smooth and productive communication between the CEO and internal departments, demonstrating leadership to maintain credibility, trust and support with executive management and staff.
  6. Create and operate a reporting system that allows for a timely flow of necessary data into the office of the CEO from all relevant departments and direct reports.
  7. Provide project leadership; prioritize simultaneous or conflicting needs; handle matters expeditiously, proactively and follow-through on projects to successful completion, often with deadline pressures.
  8. Hold executive leadership accountable for the development of annual operating plans and budgets, as well as adherence to same, and ensure these plans and budgets are consistent with the mission and strategic plans of the organization.
  9. Serve as a first alert system – an extra set of eyes and ears – keeping the CEO aware of unanticipated problems to be addressed or opportunities to be considered.
  10. Lead development, planning, implementation, and analysis of special projects or initiatives that may arise.
Job Requirements:
  1. Work closely with the Executive Assistant to the CEO to ensure the appropriate management of the CEO’s calendar so that all priorities are met and proactively planned.
  2. Handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands.
  3. Must possess exceptional communication skills, knowledge of community needs, and willing to participate in some community activities when required.
  4. Accountable for implementing decisions made by the CEO.
  5. Draft communications on behalf of the CEO including internal and external communications and scheduled updates to the Board of Directors.
  6. Able to function independently and create his/her own initiative to progress and succeed.
  7. Must be alert and respect confidentiality of information of all types “General personnel, and/or patient related information.”
  8. Promotes and believes in OFH mission statement.
  9. Compliance - Ensure compliance with all local, state and federal regulations.
  10. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
Professional, Technical Knowledge, Key Skills and Characteristics:
  1. Provides operational and project management leadership across the organization.
  2. Knowledge of the practices of medicine, dentistry and mental health sufficient to understand their roles within the organization and the health care industry at large.
  3. Knowledge of accounting and financial analysis practices sufficient to understand financial reports and the impact of financial performance on the organization’s operations.
  4. Proficient computer skills including the ability to prepare correspondence and reports in the use of Microsoft Office applications; Word, Outlook and PowerPoint and summarize and report data in Excel spreadsheets.
  5. Represents the organization in a professional and effective manner to the community.
  6. Relates and interacts with staff at all levels of the organization.
  7. Demonstrates excellent analytical, quantitative and financial skills.
  8. Evaluates and effectively addresses highly complex issues and problems.
  9. Demonstrates superior leadership and management skills.
  10. Understands concepts of quality assurance and improvement systems and documentation.
  11. Identifies best practices in other community health centers to consider for incorporation in OFH operations.
  12. Unquestionable personal code of ethics, integrity, diversity and trust.
  13. Ability to give and receive constructive criticism and hold individuals accountable by coaching and providing performance feedback.
  14. Must possess authority and confidence to make decisions.
  15. Passionate about supporting CEO in execution of priorities and projects but be content remaining largely outside of the spotlight.
  16. Handle sensitive and confidential information with tact, diplomacy, discretion and judgement.
  17. A reputation for responsiveness, thoroughness and accuracy.
Additional Duties and Responsibilities
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treat all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. Quality Assurance/Quality Improvement- Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required learning and using the Electronic Health Record and Electronic Practice Management System (EHR/EPM) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, Schedule Anywhere and other electronic features, as they are developed and implemented, as applicable to work environment. Also will need to work closely with IT in the development of dashboards and reports to support medical and nursing functions in the day-to-day operations and strategizing.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. Master’s degree or equivalent from an accredited college or university; Law or medical degree, including mid-level or nursing certification preferred.
  2. Authoritative knowledge of the principles of practice and techniques in Federally Qualified Health Centers (FQHCs) is highly desirable.
  3. 7-10 years related professional experience, or equivalent combination of education and experience in a management/strategic role.
  4. Strong project management skills and ability to lead multiple projects forward effectively.
Responsible to:     Chief Executive Officer Classification:       Full Time Position, Exempt

Facilities Supervisor-Fresno/Tulare

JOB DESCRIPTION

Location: Fresno/Tulare Region Job Summary:      Under the general direction of the Environment of Care Manager, rules and regulations of funding agencies, licensing and OFH policies and procedures, the person handling this position is responsible for operational activities of the Maintenance Department for all Omni Family Health facilities. The Facilities Supervisor is responsible for managing all Maintenance Department personnel along with working in conjunction with the Environment of Care Manager in planning, budgeting and scheduling work and projects for each health center, including estimates on equipment, labor materials and other related costs. The healthcare Facility Supervisor must be familiar with standards for state, federal and private facilities as well as standards applicable to the healthcare facilities industry for organizations such as the American Institute of Architects, Americans with Disabilities Act, Environmental Protection Agency, National Fire Protection Association, Occupational Safety and Health Administration and Centers for Disease Control and Prevention. The Supervisor is also responsible for developing and keeping within the operating budget. He must be able to negotiate service agreements that meet the facility's budgetary goals. Policies concerning human resources are set out, and adherence to those policies is controlled by the Facilities Supervisor. Job Duties:
  1. Oversee daily operations in accordance with established policies and procedures and within contractual or license requirements.
  2. Establish and oversee that clear communication exists between the division under his/her job duties and Omni Family Health corporate branches, divisions and departments.
  3. Review policies and procedures pertaining to above functions, recommend new policies, make suggestions to change or modify policies as needed.
  4. Fill in for the Environment of Care Manager as assigned or as needed.
  5. Work with Supervisor of Nursing, Supervisor of QI and Environment of Care Manager in Joint Commission EOC Standard Compliance. Survey facilities to capture/report current conditions.
  6. Participate on committees as assigned. Participate in local health care emergency preparedness activities.
  7. Oversee the coordination of building space allocation and layout, and facility expansions. Conduct periodic inspections of buildings, evaluate the complexity of any needed repairs to determine best solution, project job cost, and oversee the implementation of approved procedures to ensure the ongoing efficient operation of assigned buildings.
  8. Maintain ongoing relationships with all department units to keep abreast of their service needs and to be able to anticipate problems before they become crisis situations.
  9. Plan budget and schedule facility modifications, including cost estimates, in conjunction with the Environment of Care Manager.
  10. Supervise and train staff in the approved practices and procedures for proper facility maintenance and in the implementation and observance of all approved safety procedures to ensure compliance with existing safety regulations.
  11. Responsible for the facility management, as a whole, at all locations. Responsible for maintaining all equipment of that site or sites with all that is needed to run the facilities in good order. Manage preventive maintenance of facility equipment, including HVAC and office equipment.
  12. Responsible for the division at that site or sites as assigned, hire, direct and evaluate department staff of that site(s). Conduct performance appraisals, maintain time and attendance records and handle disciplinary problems of assigned building service staff.
  13. Other related work as directed by the Environment of Care Manager.
Job Requirements:
  1. Self-starter, ability to work under pressure and understand medical organization needs and demands.
  2. Ability to communicate with professional staff and funding agencies and travel when needed.
  3. Knowledge of computer, data processing systems, bookkeeping, office functions, general personnel and management functions.
Additional Duties:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT – Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include Next Gen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. Graduate from a two (2) year college with major in Business Administration or other related field.
  2. Experience and training may be substituted for a college degree; each two years of experience in the housekeeping field as a full charge facilities Supervisor or other responsible position will be substituted for one year of college education.
  3. Other related education, training, and experience will be considered on a one on one basis.
  4. Must have at least 3-5 years experience in a responsible position in the medical field, hospitality field or closely related industry.
  5. Ability to make decision independently.
Competencies: Thorough knowledge of the techniques, procedures and processes used for the efficient operation of building services; good knowledge of construction practices; good knowledge of the principles and practices of supervision; ability to establish effective working relationships with professional, technical, management and clerical staff; ability to prepare evaluation reports; ability to meet emergency situations; ability to communicate effectively both orally and in writing; ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments; ability to read, write, speak, understand, and communicate in English sufficiently to perform the essential duties of the position; good judgment; initiative; resourcefulness; integrity; reliability; physical condition commensurate with the demands of the position.        Supervisory Responsibility:   This position supervises Housekeeping and Grounds Keeping Personnel. Work Environment:   Work is regularly performed in a combination of office and shop environments and is regularly exposed to dust, odors, oil, fumes and noise. Travel: Daily travel to multiple facilities will be required. The position requires continuous supervision of maintenance personnel at each OFH health center. The individual is required to travel to all health centers on a weekly basis. *Special Requirement: Possession of a valid license to operate a motor vehicle in the State of California.     Responsible To:          Environment of Care Manager Classification:             Management Position, Exempt

Accounting Supervisor

JOB DESCRIPTION

 Location: Corporate Bakersfield
    Job Summary: Under the direction of the Controller of Omni Family Health, the person handling this position shall assist in the operation of the accounting functions of OFH. Responsible for all general ledgers, accounts payable, payroll, banking activities, lease equipment schedules. Assist Controller in preparing and documenting grant/contract invoices, rental invoices, financial reports and monthly journal entries in accordance with established policies and procedures, and Federal and State agencies requirements.
      Job Duties:
      1. Maintain overall accounting records for all financial transactions of all programs in accordance with funding agencies requirements and generally accepted accounting principles.
      2. Assure that proper procedures and controls are in place in the areas of purchasing, inventory, cash receipts, cash disbursements, bank reconciliations, and depreciation. Recommend changes as needed to achieve the above.
      3. Review the completion of new asset list schedule and any construction schedule on a monthly basis and update depreciation schedule accordingly.
      4. Review cash payment requisitions to reflect correct coding, payment and fund sources, department, subdepartment, and location “branch” for all monthly lease/rent payments.
      5. Responsible for making sure that all contractual invoices are received and paid on time. Thus, prepare the account payable proposed to be paid list. Thus, review monthly vendor statements against A/P outstanding.
      6. In charge of producing account payable checks and accounts payable reports on a weekly basis and all first of the month checks based on approved payable by the Controller.
      7. Maintains an accurate cash journal for all bank accounts and provides daily cash balance report.
      8. Assist in closing the financial book (reconciliation of assets and liabilities) as required by the Controller on a monthly, quarterly and yearly basis.
      9. Produce monthly, quarterly, and yearly financial reports and management reports as directed by the Controller
      10. Assist in the preparation of clinic annual reports, UDS, Medi-cal and Medicare cost reports as directed by the Controller.
      11. Assist in review payroll process and cost allocation to assure proper submission, internal control and coding.
      12. Other related duties as required by Controller.
      13. Promote and believe in OFH mission statement.
      14. Ability to relate to the public regardless of ethnic, religious and economic status.
      Additional Duties:
      1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
      2. Compliance - Ensure compliance with all local, state and federal regulations.
      3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
      4. IT - Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
      5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
      Qualifications, Education, and Experience:
      1. Graduate from 4 year College with major in Accounting or Business Administration with at least two years experience in similar accounting position is preferred. Experience can be substituted for education.
      2. Must be a self starter, able to coordinate the accounting and cost accounting functions to produce operation and financial reports.
      3. Ability to use independent judgment, and maintain a professional and effective working relationship with all personnel, Bank, Outside Auditors, Local, State and Federal Agencies.
      4. Knowledge of keeping and reviewing financial or statistical records.
      5. Knowledge of the methods, practices and terminology used in financial and statistical record keeping.
      6. Knowledge of office practices, systems and procedures.
      7. Ability to operate office machines and computerized accounting system. Knowledge of advanced computers is a must.
      Responsible To:   Controller Classification:      Full Time Position, Exempt

Registered Dental Assistant (RDA)

JOB DESCRIPTION

 Location:
  • White Lane (Two)
Job Summary:   The Registered Dental Assistant performs duties such as: prepare the patient for the treatment, assist the dentist in performing their treatment to the patient in restorative dentistry or oral surgery, prepare materials and equipment for treatment and have them ready for the dentist’s use, take x-rays and assist the dentist in laboratory work.  May perform other related work to include, but not limited to, making appointments, answer the phone, ordering supplies and doing the dental billing. Job Duties: 
  1. Greets patients in waiting area and escorts patients to the operatory.
  2. Assist the dentist in the administration of treatment at the chair side as required or directed by the dentist.
  3. Promote an atmosphere supportive of good dental and general health by demonstrating good oral hygiene, questioning patients to ascertain home care status, instructing patients in techniques of flossing and brushing in accordance with protocol.
  4. Maintain a sterile and neat working environment according to current infection control procedures.
  5. Review the health history, make chart entries under the direction of the operator and assure completion of forms and signatures.
  6. Assume the responsibility associated with any expanded duties that may be delegated by the dentist.
  7. Familiarize the patient with the aspects of their dental visit and provide support and compassion to that patient when it is needed.
  8. Stock operatories and maintain clinical supply inventory.
  9. Review daily schedule to set up appropriate trays and instruments.
  10. Assist in front office procedures if time allows or need is determined by the Chief Dental Officer or Dentist.
  11. Supervise preventive maintenance of dental equipment.
  12. Serve as supply liaison. Communicates with purchasing department and vendors to assure prompt receipt of all orders.
  13. May perform the following procedures:
    • Obtain endodontic cultures.
    • Dry canals, previously opened by the supervising dentist, with absorbent points.
    • Test pulp vitality.
    • Place bases and liners on sound dentin.
    • Remove excess cement from supragingival surfaces of teeth with hand instrument or floss.
    • Size stainless steel crowns, temporary crowns and bands.
    • Temporary cementation and removal of temporary crowns and removal of orthodontic bands.
    • Placement of orthodontic separators.
    • Placement and ligation of arch wires.
    • lacement of post-extraction and periodontal dressings.
    • Take bite registrations for diagnostic models for case study only.
    • Coronal polishing.
Job Requirements:
  1. Friendly personality with the desire to work with the public.
  2. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
  3. Ability to handle multi-functions and complete tasks in orderly and accurate fashion
  4. Understanding of community based organizations and willing to participate in community events such as health fairs, etc.
  5. Promotes and believes in OFH mission statement.
  6. Ability to relate to the public regardless of ethnic, religious and economic status.
  7. Must be willing to work at any Omni Family Health location, other that the assigned site and be agreeable to work weekends, if so needed.
  8. Must obtain a Valid California Drivers License at all times plus proof of insurance, to allow you to be placed in all Omni Family Health clinics if needed.
  9. Able to use sound judgment. Possess a calm disposition and the ability to work easily with people. 
Other Duties
  1. HIPAA compliance – responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance – Ensure compliance with all local, state and federal regulations.
  3. QA/QI – Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT – Required learning and using the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health. 
Qualifications, Education, and Experience:
  1. High school graduate (or GED).
  2. Proof of completing radiation safety course.
  3. One-year experience as a dental assistant.
  4. Certification as a Registered Dental Assistant required.
  5. Certificates for coronal polishing and sealants required.
  6. Demonstrate knowledge of dental health education subjects.
  7. Have the ability to communicate in English and Spanish.
Responsible To:         Staff Dentist, and Chief Dental Officer  Classification:            Full or Part Time Position, Non-exempt

Health Center Nurse (HCN)

JOB DESCRIPTION

Location: 
  • Taft/Buttonwillow (Full Time)
  • Ming/White Lane/N. Chester (Part Time 3 days) 
Job Summary:    Under the general administrative direction of the District Nurse Administrator, this position serves as the Health Center Nurse and supervisor of medical assistants. The HCN leads, directs and supports the clinical/nursing operations at the Health Centers. The HCN is directly responsible for the medical assistants, within the health centers. The HCN will work closely with the providers and other Health Center leaders to assure direct patient care is provided to all medical customers. The HCN is directly involved in the coordination and implementation of clinical, ancillary, and business services within the health center in a way that meets or exceeds standards while providing excellent patient experience across all services. Job Duties:  Principal Duties and Responsibilities:
  1. Responsible for the daily management and staffing of medical assistants to provider ratios.
  2. Monitor and evaluate staff performance.
  3. Physically present in clinic and act as leader in charge for back office and clinical services.
  4. Participate in clinical activities to assess and model competencies.
  5. Promote efficiency between clinics by ensuring staff are performing daily huddles to plan for patient care.
  6. Organize and prioritize clinical responsibilities of medical assistants.
  7. Recognize leadership potential in staff and encourage growth.
  8. Facilitate compliance with required educational offerings.
  9. Hold staff accountable for strategic goals and project outcomes.
  10. Gather data to support change.
  11. Set expectations for policy and procedure adherence.
  12. Create a culture of safety within back office/clinical staff.
  13. Responsible for setting expectations for clinical Environment of Care.
  14. Report day to day activities, volume and staffing benchmarks and any clinical concerns.
  15. Serve as a local clinic leader in the absence of others.
  16. Ensure medical assistants work at top of scope and practice within limits of their credentials.
  17. Manage transitional change. Monitor institutional clinical Safety concerns and analyze for trends and targeted interventions.
  18. Accountable for medical assistant competencies.
  19. Is the expert in practice issues for designated health centers.
  20. Provide education for specialty areas; such as Classes for Asthma, Diabetes, Wellness, and so forth.
  21. Analyze weaknesses and areas of growth to create effective teams.
  22. Oversee The Joint Commission visit preparedness at Health Center.
  23. Conduct audits to ensure culture of readiness at Health Center.
  24. Represent department at institutional regulatory meetings.
  25. Implement programs that develop service excellence skills.
  26. Serve as a general resource for clinical EHR functionality and workflows.
  27. Monitor and audit adherence to clinical protocol workflows.
  28. Involved in the adequate training and development of medical assistants.
  29. Work closely with providers to enhance staff EHR functional skills.
  30. Display willingness to manage all patient needs within the clinic environment wherever possible.
  31. Maximize provider efficiency through execution of policy and protocols for medical assistant staff.
  32. Implement novel approaches to care.
  33. Conservatively manage clinical operations to stay on budget.
  34. Establish relationships with other leaders in clinic to leverage collective knowledge and capital.
  35. Collaborate with other health care providers, Chiefs of Medical Affairs, Director of Nursing, District Nurse Administrators, and Medical Director regarding clinic and patient needs.
  36. Collaborate in the organization’s continuous Performance Improvement Program (PIP).
  37. Collaborate with all clinical staff to achieve clinical quality indicators.
 Other Responsibilities:
  1. Participate in Patient Centered Health Home team meetings and quality improvement initiatives.
  2. Provide health and disease patient education, including leading group office visits.
  3. Support patient self-management of disease and behavior modification interventions.
  4. Ensure coordination of continuity of patient care with external health organizations and facilities, including the process hospital admission and discharge and referrals from primary care provider to specialty care provider.
  5. Ensure coordination of continuity of patient care with patients and families following hospital admission, discharge, and ER visits.
  6. Ensure managing of high risk patient care; including management of patients with multiple co-morbidities or high risk for readmission to a hospital setting, including a registry.
  7. Ensure patient medication management based upon standing orders and protocols.
  8. Participate in community functions as appropriate.
  9. Assume other responsibilities as required.
Other Duties
  1. HIPAA compliance – responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information as confidential.
  2. Compliance – Ensure compliance with all local, state and federal regulations.
  3. QA/QI – Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT – Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience: 
  1. Licensed Registered Nurse from an accredited Nursing Program.
  2. Licensed Vocational Nurse will be considered if they meet the qualifications and experience as outlined on this job description.
  3. 1 year of management or supervisory experience in a clinical environment preferred.
  4. Minimum 2 years’ experience in outpatient operations experience as a nurse preferred.
  5. Experience in a federally qualified health center or rural (FQHC) health center (clinical) setting preferred.
  6. Proficient computer skills, including Microsoft Office (specifically Work and Excel)
  7. Highly organized and well-developed oral and written communication skills.
  8. Knowledgeable through practical experience and/or training in the areas of:
  • Clinical Practices
  • Community Health
  • Joint Commission
  • Managed Care
  • Maternal and Child Health
  • Primary Care Medical Home
  • Preventative Care Guidelines
  • Pediatrics
  • Public Health
  1. Self-disciplined, energetic, passionate, and innovative.
  2. A team player that can follow a system and protocol to achieve a common goal.
  3. Must be sensitive to the needs of the patients in a community health care setting, in the areas of health and social services as one component.
  4. Demonstrate sound judgment, decision-making, and problem solving skills.
  5. Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
  6. Bilingual in English and Spanish preferred, but not required.
  7. Must have current CPR card.
  8. Must be willing to work at any Omni Family Health locations and be amenable to work weekends, if so needed.
  9. Must maintain a Valid California Driver’s License at all times plus proof of insurance, to facilitate travel to all Omni Family Health sites.
  10. Must provide a safe, operational vehicle for transportation.
  11. Promote and believe in Omni Family Health mission statement.
  12. Ability to relate to the public regardless of ethnic, religious and economic status.
Competencies Required: 
  • Planning/Organizing
  • Managing People
  • Multitasking
  • Problem solving
  • Leadership
  • Teamwork
  • Professionalism
  • Change Management
  • Developing Others
  • Customer Service
  • Collaboration
  • Interpersonal skills
Responsible To: District Nurse Administrator Classification:   Full Time Position, Exempt

Patient Outreach and Enrollment Specialist (Bilingual: English/Spanish) Fresno

 JOB DESCRIPTION         

Location:
  • Fresno
Job Summary:     This position is responsible for screening and patient eligibility for multi- programs offered at OFH such as Patient Protection, Affordable Care Act (ACA), Immigration Reform (IR), 3rd Party Payors, Family PACT, Every women counts, Sliding scale etc. The Patient Outreach and Enrollment Specialist are responsible for qualifying patients for financial coverage of services rendered. Patient Outreach and Enrollment Specialist (POES) services may include, but are not limited to, providing individuals and families with education about and assistance with the application process, case manage to ensure successful initial enrollments and annual renewal assistance. POES identify and develop relationships with strategic community partners (schools, service clubs, business, faith community, county staff, and other government agencies) and act as community liaison for OFH Outreach and Medi-Cal Retention programs. Represents OFH in the community and makes presentations at partner organizations and public forums regarding OFH outreach and enrollment initiatives. POES also establish and maintain relationships with County Departments of Social Services to facilitate applications and information sharing. The goal is to increase the number of individuals and families in California who are insured and have access to a Quality Health Plan.. Many patients are Spanish speakers and fluency in Spanish as well as familiarity with the regional Hispanic culture is required. In addition, the ideal candidate must support mission and goal achievement, organizational quality and the patient-centered medical home philosophy we operate by. Incorporate core organizational values of quality, respect, integrity, partnership, and compassion in all activities and decisions. Perform community outreach and marketing to increase Omni Family Health (OFH) effectiveness in responding to the healthcare access needs of persons living in Kern County. Increase the number of area residents, especially those who qualify for the guidelines set by the Patient Protection and Affordable Care Act, who have access to primary and preventive health care services by identifying those eligible for publicly-sponsored insurance programs and other social services and assisting persons identified to navigate the enrollment process to secure needed services. Ensure that newly enrolled members of publicly-funded insurance programs understand how their insurance plan works and have a functional relationship with an appropriate primary care provider. Protect the dignity, privacy, and confidentiality of patients and their families, as well as co-workers and others. Job Duties: Patient Outreach and Enrollment Specialist (POES) Tasks and Responsibilities (~75% of workload): General Tasks
  1. Possess excellent communication skills to relate with diverse populations, and community organizations.
  2. Assist patients to accurately complete application(s) and successfully enroll/re-enroll into government sponsored health insurance programs or 3rd Party Payors, Family PACT, Sliding scale, Every Women countsetc.
  3. Demonstrated ability to manage databases and spreadsheets
  4. Demonstrated ability to work effectively with government and community partners
  5. Experienced in the use of protected health information (PHI) to comply with HIPAA rules
  6. Skilled in the use of personal computers and related software applications (MS Word, Excel, Access Database, and NextGen)
  7. Provide follow up on all pending applications to ensure enrollment process is complete.
  8. Provide Insurance and Medi-Cal financial counseling.
  9. Follow-up on Medi-Cal enrollment.
  10. Follow-up on Post-Enrollment management.
  11. Outreach to raise awareness of the availability of Quality Health Plans.
  12. Outreach to raise awareness of the availability and necessity of a Primary Care Provider.
  13. Provides information in a manner that is culturally and linguistically appropriate for consumers.
  14. Provide complete, fair and impartial information.
  15. Perform other duties as assigned.
Administrative Reporting:
  1. Collect and summarize process data from all HCN tasks.
  2. Assist in the collections of outcome data.
  3. Maintain and regularly update project database.
Communication:
  1. Meet monthly face to face with the Patient Outreach and Enrollment Specialist (POES) Supervisor to report and review program progress.
  2. Maintain weekly communication with Patient Outreach and Enrollment Specialist (POES) Supervisor staff at OFH.
  3. Contact key personnel at Health Centers and other service/health-related organizations with access to target population to identify status or services and coordinate patient care.
  4. Possess strong interpersonal communication skills; is outgoing, very sensitive and aware of needs of public health clients who experience serious health problems and who have limited resources to address those health needs.
Training Requirements:
  1. Receives initial and ongoing program training.
  2. Receives regular technical support.
  3. Conduct trainings related to Outreach Program activities.
Planning and Program Development:
  1. Assists in conducting assessments of the community to identify availability of competing services, programs and organizations and institutions.
  2. Promotes the program in the community. Makes contact with all relevant healthcare facilities that might also provide diagnostic, treatment or social services to patients.
  3. Participate in planning discussions and meetings. Assist in developing tactical plans to support outreach and patient or payment goals.
  4. Prepare and submits daily/weekly productivity reports.
Project Implementation:
  1. Manage all aspects of the Patient Outreach and Enrollment Specialist (POES) Supervisor activities within the Health Center and in the community.
  2. Regularly update the project database and report to Patient Outreach and Enrollment Specialist (POES) Supervisor program coordinating staff.
Data Analysis:
  1. Provide database reports according to instructions from Patient Outreach and Enrollment Specialist (POES) Supervisor.
  2. Promote the program and materials as directed by the Patient Outreach and Enrollment Specialist (POES) Supervisor.
  3. Develop and maintain a database of healthcare and other enabling services available with data collection on availability and eligibility requirements for patient and client information.
Outreach Coordinator Task and Responsibilities (~25% of workload)
  1. Serve as a central resource for community questions and referrals for both consumers and providers, building relationships with community resources, public health, schools, churches, and other social service organizations to identify, refer and develop resources that remove consumer barriers to accessing needed health and social services;
  2. Identify individuals who qualify for Omni Family Health programs through direct outreach activities and through reports/referrals from community partners, churches, schools, internal data, and others;
  3. Connect with individuals to inform them about OFH services and related community resources and assist identified persons in accessing needed care that facilitates individual and family health, care coordination, continuity of care, and case management;
  4. Assist eligible clients to apply for publically sponsored health care insurance plans, providing necessary follow-up, tracking and data collection to assure continuous enrollment;
  5. Develop and maintain a tracking and follow-up system for Medi-Cal and other social service applications to ensure that all aspects of the process, from application through post-enrollment, have been completed and that the client is able to receive appropriate services;
  6. Maintain statistics/data on contacts; identify needs, problems and service gaps. Track and tabulate contacts, application submission and post-enrollment follow-up;
  7. Initiate post-enrollment support activities with Medi-Cal eligible clients, completing and recording the information required for monthly OFH reports;
  8. Attend appropriate community or networking meetings to facilitate outreach and gathering of information to increase consumer access to a permanent medical home;
  9. Work with local schools, churches, community partners, and key employers to train, coordinate and problem-solve so they can make appropriate referrals to OFH or appropriately support enrollment in or use of services through the Medi-Cal program;
  10. Develop with Marketing Partner, Supervisor, and Health Center Site Manager educational flyers/handouts to distribute through local community-based groups;
  11. Participate in community coalitions and related committees convened to maximize enrollment and education;
  12. Support and contribute to effective safety and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities; and
  13. Other related duties as assigned that support organizational goals and objectives and patient centered care.
Essential Functions
  1. Bilingual required (English/Spanish)
  2. CAA Certification - preferred
  3. Periodic state travel; travel between Health Center sites
  4. Occasional evening or weekend work
Skills and Abilities
  1. Skill in exercising initiative, judgment, problem solving and decision-making
  2. Skill in the development and maintenance of effective relationship with medical and administrative staff, patients and the public
  3. Skill in gathering and analyzing objective and subjective data on personnel matters;
  4. Skill in conflict resolution
  5. Skill in identifying problems, recommend solutions, organize and analyze information
  6. Skill in organizing work, delegating and achieving goals and objectives
  7. Skill in operating a variety of office equipment and computer programs
  8. Skill to work under pressure, set priorities among multiple requests
  9. Skill to communicate and present information effectively
  10. Advance personal knowledge base by pursing continuing education to enhance professional development
  11. Non-judgmental attitude
  12. Ability to work independently and as part of a team
  13. Ability to plan, organize and integrate priorities and deadlines
  14. Ability to work at a rapid pace, being involved in several duties at one time
  15. Ability to set priorities and avoid crises management
  16. Ability to remain calm and poised in urgent situations
  17. Ability to communicate effectively in writing and verbally
  18. Excellent time management skills and flexibility
  19. Ability to report to work as scheduled
  20. Demonstrated skills/knowledge of Microsoft Office suite
  21. Ability to maintain confidentiality
  22. Language Skills: Bilingual (verbal & written) in English and Spanish. Any third language a plus (relative to community need – e.g. Tagalog, Vietnamese)
  23. Excellent customer service skills – ability to understand and exceed customer expectations while demonstrating the highest standards of care, respect, and confidentiality
  24. Basic computer skills
  25. Ability to relateeffectively with people of different cultural backgrounds
Knowledge:
  1. Demonstrates positive interactions with the public, patients and children.
  2. Have positive interpersonal relations in dealing with fellow employees, and supervisors, so that productivity and positive employee relations are maximized.
  3. To assist clients in applying for appropriate health care coverage plans, providing necessary follow-up, tracking and data collection.
  4. Fluent in Spanish and English (able to read, write and speak in both English and Spanish). Familiar with the regional Hispanic culture.
Other Job Duties:
  1. I.P.A.A. compliance - Responsible for enforcing compliance with all H.I.P.A.A. regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components as required by the job functions and highlighted in the Policies and
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. High school diploma.
  2. BA/BS in social services or health education, public health or other health related field preferred.
  3. 1-3 years of experience in program development or other related field desired.
  4. Certified Application Assistance certification can substitute for 1 year of experience.
  5. Minimum two years working in a Primary Care Health Center, Healthcare related field, community or school based social service position. Work as a community health outreach worker and OHP enrollment specialist highly desirable.
  6. Personal commitment to the organization’s mission, vision and core values
  7. Personal commitment to the ACA, IR, and Patient-Center Medical Home philosophy
  8. Keyboarding at a minimum of 45 wpm
  9. Ability to pass a pre-employment drug screen and background test, Tb clearance
  10. Dependable motorized transportation, valid driver’s license and proof of auto insurance
  11. Knowledge of eligibility requirements and application process of all government sponsored health insurance programs
  12. Demonstrated organizational, work management, and group process skills, ability to take initiative to identify and propose new tasks and procedures
  13. Ability to establish and maintain working relationships with a diverse group of staff, public and professionals
  14. Ability to manage time and prioritize tasks
  15. Ability to proofread and edit for accuracy, punctuation, grammar, spelling, and clarity
  16. Demonstrated knowledge and competence in the use of software applications: word processing, spreadsheet, presentation, email applications (Microsoft Office preferred)
  17. Communication skills and the ability to work independently and collaboratively as needed
  18. Ability to travel to work outreach and enrollment sites as required– must have reliable transportation
  19. Current working experience in a Community Health Center setting
  20. Must be able to maintain a good attendance record
  21. Knowledge of Kern County health care system preferred
Responsible To: Healthcare Navigator and Outreach Supervisor Classification:    Full Time Position, Non-Exempt                         

Provider Recruitment & Employee Development Specialist

JOB DESCRIPTION

Location: Corporate - Administration Bakersfield Job Summary:      Under the direct supervision of the Human Resources Director and in accordance with Omni Family Health (OFH) Policies and Procedures, this position is responsible for facilitating the Provider recruitment process during the pre/post interview hiring and on-boarding process. Acts as a liaison between the site, and the provider during the interview process and educating candidates on OFH services, processes, the organization and the community. Provide or coordinate staff training and development and organizes social functions and other employee benefits and recognition awards for the company as requested. Job Duties/Responsibilities:
  1. Act as the primary liaison and provide consultation/education during the pre-interview process to answer questions, provide facility and community information, and facilitate contact between candidates and provider leaders. Provide consistent communication on the candidate, itinerary development, market conditions and recruitment plans. Identify and monitor issues to be proactive in determining a plan and provide the site feedback on problem solving tactics. Ensure the process is efficient and effective, and the interview is comprehensive.
  2. Identify the physician’s family needs, researche as needed, provide community tours and educate the family accordingly.
  3. Develop, coordinate, and schedule site visits, itineraries and interviews for candidates. In conjunction with operational and medical chiefs, ensure cultural and skill fit in the assessment of provider candidates.
  4. Accompany the candidate on the interview, provide feedback post-visit, obtain feedback from the executive team and the candidates to assess and evaluate the effectiveness of the visit.
  5. Work with medical chiefs to develop and maintain written practice descriptions to capture/summarize each provider practice opportunity, information on the current practicing providers, and on the community in which the practice is based. Brand and sell OFH as an organization as well as the services and programs provided across the system. Display the organization’s best of practice processes/services to ensure a comprehensive and consistent presentation of the organization to our candidates.
  6. Monitor credentialing, privileging and licensing with Chief Human Resources Officer and Credentialing Manager to ensure that the process moves effectively and timely after an offer is made/accepted. Monitor for potential gaps that slow down the process and facilitate solutions ensuring appropriate information is provided.
  7. Facilitate and coordinate the on-boarding process with leadership, the providers, and HR Provider recruitment team to ensure a successful transition. Assist HR, site and provider leadership in coordinating the site orientation process and elicit feedback on process. Follow the provider post hire to ensure a smooth transition, answer all questions, resolve issues, address family and provider needs, facilitate any additional communications, and solicit feedback on the practice as well as opportunities for improvement.
  8. Responsible for coordinating VISA documentation for immigration compliance and OFH updates.
  9. May participate in the development of provider requirement marketing and collateral materials.
  10. Responsible for sending out welcome packages and letters to new OFH Providers.
  11. Perform clerical functions such as creating letters and memos, create and maintain spreadsheets and distributes correspondence to staff and business partners.
  12. Provide or coordinate staff training and development with HR Director direction.
  13. Organize social functions for the company (i.e. Employee Appreciation ) as requested.
  14. Organize other employee benefits and recognition awards.
  15. Help to document activities prior to and during the events for internal and external communications.
  16. Assist with negotiations for location contracts and book event space, arrange food and beverage, order supplies, equipment and signage, and ensure appropriate décor to meet quality and Brand expectations.
  17. Conduct research, make site visits, and find resources to help executive staff make decisions about event possibilities.
  18. Serve as liaison with vendors on event-related matters.
  19. Promote and believe in Omni Family Health mission statement.
  20. Perform other related duties as directed by supervisor.
  21. Occasional Evenings and Weekends may be required.
  22. Travel required 0-25%
Additional Duties:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treat all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications: Education, Skills and Experience
  1. Bachelor’s degree in human resources or other related field is preferred (appropriate experience can be substituted for education). Four or more years experience in human resources, marketing, public relations or communications that include experience in developing relationships with providers. Experience working with providers or high-level professionals preferred.
  2. Three to five years (3-5) experience in Provider recruitment or related provider relations activities preferred.
  3. Knowledge of healthcare recruiting preferred.
  4. Knowledge and experience in creating effective relationships with providers.
  5. Skills in evaluating, addressing, and providing resolutions to complex issues and challenges.
  6. Manage sensitive and confidential material.
  7. Skills in recognizing potentially problematic issues, understanding the ramifications and problem solving for effective resolution.
  8. Knowledge of geographic area served to provide guidance to providers and their families on the community and surrounding areas.
  9. Advanced knowledge of state and federal employment laws impacting the recruitment function, human resources and the overall implications to the organization.
  10. Excellent interpersonal, verbal and written communication skills to effectively interact leadership, providers and various departments to provide consulting and guidance, identify needs and gaps, provide problem resolution, elicit feedback and coordinate processes.
  11. Ability to demonstrate excellent negotiation and effective organizational skills and priority-setting.
  12. Skills and experience leading and/or coordinating projects including timeline development, implementation and evaluation.
  13. Skills in serving as a resource and providing guidance to others.
  14. Proficient in the Microsoft Office or similar products. Knowledge of office procedures, word processing and computer software is required.
  15. Excellent customer service, phone and interpersonal skills.
  16. Ability to work independently in a fast-paced, multi-task environment with attention to detail and the ability to audit one’s own work. Ability to meet deadlines and possess time management skills with minimal supervision.
Responsible To:         Human Resources Director Classification:            Full Time Position, Exempt

Certified Medical Coder

JOB DESCRIPTION

Location:  Bakersfield Job Summary:    The person handling this position is responsible for coding, correcting, completing, and processing claims of all payer codes.  He or She is also required to generate reports from computer in accordance with established procedures. Job Duties:
  1. Ensure completion of documentation and coding on the Route Slip and EMR when needed on charges entered in patient’s accounts for a correct and complete billing claim.
  2. Read and interpret patient medical information and apply correct ICD-9, ICD-10, CPT, and HCPCS codes.
  3. Research documentation with physician and/or other medical personnel if clarification is required
  4. Post charges for both out-patient and in-patient facilities for multiple providers to assure accuracy of coding and patient accounts including following up with providers and putting together a complete file for accurate posting of charges.
  5. Review all bundled procedures and services to assure higher payment from an insurance company based upon documentation in medical records by using two-digit modifiers.
  6. Responsible for sending claims with correct coding to maximize payments to all private insurance, third party, workers’ comp., hospital billing, CHDP, CHDP-TP, Medi-cal Managed Care, Family Planning Program on daily basis or as directed by the Billing Manager.
  7. Communicate regularly to Senior MA, Clinical Coordinators and Providers to assure that route slips are completed, documentations complete, and submitted in accordance with procedure
  8. All other related duties as directed by the Billing Manager.
Job Requirements:
  1. Ability to work under pressure.
  2. Ability to handle multi-functions.
  3. Understanding of community based organizations.
  4. Ability to demonstrate effective communication skills (verbal, nonverbal, written) with the medical/dental staff and Office Managers.
  5. Ability to work proficiently and efficiently on a timely manner.
  6. Ability to problem-solve and make decisions consistent with organizational policies and procedures
  7. Able to work independently, demonstrating effective initiative, follow-through, organizational skills
  8. Knowledge of all payer codes.
  9. Knowledge of all programs offered by OFH.
  10. Promotes and believes in OFH mission statement.
  11. Ability to relate to the public regardless of ethnic, religion and economic status.
Additional Duties:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the Electronic Health Record and Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. High school graduate or GED with a minimum of two years experience in handling billing and account receivables in a similar set up or related field.
  2. Must be CPC, CPCH, or CCS Certified with a minimum of 2 years of coding experience.
  3. Maintains Coding Certification Credentials
  4. Working knowledge of coding rules, regulations, and third party payer requirements
  5. Must possess good customer service skills and professionalism to interact with staff, management, providers and patients.
Responsible To:         Billing Manager Classification:            Full or Part Time Position, Non-exempt    

Grounds Keeper I

JOB DESCRIPTION

Location:
  • White Ln
 Job Summary:  Under light supervision, keep building space and grounds clean in an orderly manner. Collect and remove waste, trash, and dust. Sweep, vacuum, and mop on a daily basis. Strip floors and wax as required. Maintain a schedule of maintenance of property and related equipment. Ensure that all property is secured. Responsible for ensuring that all individuals utilize proper entry and exit signs. All tasks to be performed with a professional attitude, efficiently and in accordance with Omni Family Health regulations. Job Duties: A. Housekeeping
  1. Sweep, vacuum, mop on a daily basis.
  2. Clean, dust and polish furniture, clean windows, walls and ceilings.
  3. Assist in moving and arranging furniture and equipment.
  4. Strip and wax floors as required/scheduled.
  5. Clean and Shampoo carpet as required/scheduled.
  6. Maintain the lawn, flower bed and sprinkle system.
  7. Responsible to maintain the whole facility clean to include painting the building, maintaining wallpaper, lawn and flowerbeds, and maintaining the furniture as required.
  8. To change air filter for air conditioner and light bulbs/ fixtures as needed/ scheduled.
  9. Maintain equipment and materials used in work and advice when repairs are needed.
  10. Do minor electric and plumbing repairs.
  11. Other related duties as required
B.  Security
  1. To check safety devices, such as fire extinguishers, fire sprinklers, fire alarm and burglary alarm to be in working condition at all times.
  2. Responsible for maintaining all site Security.
  3. Assisting in ensuring that all Non-OFH employees are wearing visitor badges and have been authorized to enter any OFH site.
  4. Responsible for all exit and entry doors at site and ensuring those doors are locked if designated.
  5. Responsible for maintaining the alarm system and ensuring proper usage and arming/disarming of the system.
  6. Responsible for the security alarm code.
 C. May be required to assist on other work:
  •  Repairs furniture and equipment.
  • Moves and installs partitions.
  • Install park structures and equipment.
  • Build small structures and cabinets.
  • Build forms and installs concrete supports; mixes, pours, and finishes concrete.
  • Installs, services and repairs plumbing, water and sewer systems and simple wiring systems and equipment.
  • Applies paints, varnishes, and stains, lacquers, and enamels to building interior and exterior, furniture and other equipment.
  • Repairs small appliances, tools and pieces of equipment.
  • Operates light motorized equipment, digs ditches and lays pipe.
  • Operates and maintains pumps and pressure tanks.
  • Designs and installs irrigation systems.
  • Maintains and repairs impact rotor sprinklers, drip irrigation systems and control valves.
  • Troubleshoots computerized and electro-mechanical controller problems.
  • Performs brazing, soldering, and welding.
  • Repairs small appliances, tools and pieces of equipment.
  • Performs refuse removal and processing.
  • Performs related work as assigned.
 Additional Functions and Responsibilities:
  1. HIPAA compliance – Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance – Ensure compliance with all local, state and federal regulations.
  3. QA/QI – Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT – Required to learn and use the Electronic Health Record and Practice Health System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
 Qualifications, Education, and Experience:
  1.  Must be able to lift, push or pull weights commensurate with work assignments.
  2. Must pass pre-employment and other examinations as required.
  3. Must have a clean DMV record.
  4. Must be able after training to demonstrate the correct use of chemicals, supplies, equipment and tools assigned.
  5. High school diploma or equivalent. High School Diploma or equivalent may be substituted with a 2-4 year hands on experience or proven training in such areas addressing the job requirement specified here, along with demonstrated capabilities and passing of a written exam that demonstrates candidate experience.
  6. Promotes and believes in OFH mission statement “Health for All”.
  7. Ability to relate to the public regardless of ethnic, religious and economic status.
  8. Must be willing to work at any Omni Family Health, location, other that the assigned site and be agreeable to work weekends, if so needed.
  9. Must obtain a Valid California Drivers License at all times plus proof of insurance, to allow you to be placed in all Omn iFamily Health clinics if needed.
  Responsible To:         Associate Director of Site Management Classification:            Full or Part Time Position, Non-exempt   Apply-Now

Front Office Clerk (Optometry)

JOB DESCRIPTION

Location: Wasco/Oildale/Panama Lane

 Job Summary:   This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before a provider can see them. Job Duties:
  1. Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
  2. Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
  3. Answer all incoming calls and route them to the appropriate staff.
  4. Register all patients per registration protocols and collection all documentation and billing information per billing protocol. Ensure proper documentation and data collection/ documentation.
  5. Assure that all services provided have been checked out properly for each patient.
  6. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
  7. Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
  8. Balance cash register in accordance with the cash handling policy.
  9. Work closely with Medical, Dental and Nursing staff to assure smooth patient flow and cut down on waiting time.
  10. Work closely with the health promotion personnel and refer them to patients who did not keep their appointment for follow-up.
  11. Under supervision, work with various agencies such as “Kern County Welfare Department” in scheduling patients who needed assistance.
  12. Call and remind patient of his/her appointment.
  13. Follow up on “no show” patients on a daily basis.
  14. Communicate patient’s problem/complaint to the Senior MA or his/her designee.
  15. Other related duty as the job requires.
Job Requirements:
  1. Ability to work under pressure.
  2. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
  3. Friendly personality with the desire to work with the public.
  4. Ability to handle multi-functions.
  5. Understanding of community based organizations.
  6. Knowledge of bookkeeping and office functions.
  7. Promotes and believes in OFH mission statement.
  8. Ability to relate to the public regardless of ethnic, religious and economic status.
  9. Must be willing to work at any Omni Family Health location, other that the assigned site and be agreeable to work weekends, if so needed
  10. Must obtain a Valid California Drivers License at all times plus proof of insurance, to allow you to be placed in all Omni Family Health clinics if needed.
Additional Duties:
  1. HIPAA compliance – responsible for maintaining abreast of and in compliance with all H.I.P.A.A. regulations and requirements. Treats all member information confidential.
  2. Compliance – Ensure compliance with all local, state and federal regulations.
  3. QA/QI – Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT – Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, Healthport, PMS, QSI and other electronic features, as they are developed and implemented as applicable to the work environment.
Qualification, Education, and Experience:
  1. High school graduate/GED with one year of medical or dental experience in similar setting.
  2. Formal training from a vocational school in lieu of the above.
  3. Ability to relate to patients, through familiarity with medical terminology and triage procedure.
  4. Must believe in health care with dignity for all.
  5. Ability to speak read and write in English and Spanish is desirable.
All employees will participate in Patient Centered Health Home Model at Omni Family Health. Responsible To:         Health Center Manager, Operations Management Associate Classification:            Full or Part Time Position, Non-exempt

Accountant I

JOB DESCRIPTION

LOCATION: Fiscal -Bakersfield Job Summary:     Under the direction of the CONTROLLER, the person handling this position shall assist in the operation of the accounting functions of OFH.  Responsible for all banking activities, maintaining accurately and updating Fixed Assets List, inventory, and lease equipment schedules. Assist the CONTROLLER in preparing and documenting grant/contract invoices, rental invoices, financial reports and monthly journal entries in accordance with established policies and procedures, and Federal and State agencies requirements. Job Duties:
  1. Responsible to make sure that an accurate complete inventory list, fixed asset list and database for each facility and each department are done on a quarterly basis
  2. Responsible for making sure that all storage is organized and any analysis and recommendations for the storage in each facility are done as necessary
  3. Maintain new asset list and all equipment movements within or between locations in accordance with established procedures.
  4. Prepares bid packages and other price checks for all vendors annually and as necessary to obtain the best possible pricing.
  5. Coordinate all accounting and cost accounting functions to assure proper coding and documenting in accordance with the budget and accounting system.
  6. Review purchasing requisitions and purchase orders in accordance with the corporate policies and procedures as well as budget.
  7. Responsible for reviewing all AP statements and assures that we pay all the AP’s on time.
  8. Responsible for completion of proper documentation for all equipment purchased and gathered prior to payment in accordance with financial protocols.
  9. Keeps accurate and updated files for all payables and disbursements as per policies and procedures established or as directed by the FMA.
  10. Review all documentation required and coding for cash disbursement in accordance with financial procedures.
  11. Post keys in all monthly journal entries as directed by FMA.
  12. Responsible for all reconciliation of bank BS accounts and VISA transactions and assists with assigning and changing VISA login password in LUCY GATEWAY SYSTEM.
  13. Assists in closing the financial book as required by the FMA on a monthly, quarterly and yearly basis.
  14. Assist the FMA in preparing all monthly rental invoices, monthly and quarterly contracts/grant invoices, and maintains accurate grant budget balances.
  15. Other related duties as required by FMA.
Additional Duties:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all H.I.P.A.A. regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, Healthport, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. Graduate from 4 year College with major in Accounting or Business Administration with at least two years experience in similar accounting position.
  2. Must be a self starter, able to coordinate the accounting and cost accounting functions to produce operation and financial reports.
  3. Ability to use independent judgment, and maintain a professional and effective working relationship with all personnel, Bank, Outside Auditors, Local, State and Federal Agencies.
  4. Knowledge of keeping and reviewing financial or statistical records.
  5. Knowledge of the methods, practices and terminology used in financial and statistical record keeping.
  6. Knowledge of office practices, systems and procedures.
  7. Ability to operate office machines and computerized accounting system. Knowledge of advanced computers is a must.
  8. Promotes and believes in OFH mission.
  9. Ability to relate to the public regardless of ethnic, religious and economic status.

Responsible To:         Controller

Classification:            Full Time Position, Non-Exempt

   Apply-Now  

Purchasing Agent

JOB DESCRIPTION

Location:     Corporate Bakersfield Job Summary:  Handles purchasing functions, inventory, fixed assets, storage and the like in accordance with corporate policies and procedures established in each specific area of disbursements. Under the direction of the Procurement Supervisor, performs the above functions and any other duties or responsibilities which may be assigned.
    Job Duties
    1. Responsible for updating the PO Budget and submit PR/PO to accounting in a timely manner.
    2. Responsible for negotiating and updating contracts with the vendors.
    3. Responsible for background check with all new and existing vendors through Excluded Parties List System (EPLS).
    4. Prepares bid packages and other price checks for all vendors annually and as necessary to obtain the best possible pricing.
    5. Maintain records of Purchase Orders that are provided to the vendors.
    6. Responsible for comparing prices on invoices and bids to assure compliance with established contracts.
    7. Prepares purchasing requisition and purchase orders in accordance with the corporate policies and procedures.
    8. Responsible for following up to assure that the supplies / equipment is received in good condition and in the correct quantity.
    9. Responsible for background check with all new and existing vendors through Excluded   Parties List System (EPLS).
    10. Responsible for preparing bid packages and other price checks for all vendors annually and as necessary to obtain the best possible pricing.
    11. Responsible for the maintenance of records of OFH purchase orders provided to vendors.
    12. Responsible for reconciling invoices by comparing prices on invoices and bids to assure compliance with established contracts.
    13. Prepares purchasing requisition and purchase orders in accordance with the corporate policies and procedures.
    14. Responsible for following up to assure that the supplies / equipment are received in good condition and in the correct quantity.
    15. Responsible for assuring that property tags are placed on all new assets purchased and assists with the annual inventory for all sites.
    16. Keep Procurement Supervisor informed of all activities or problems and submit reports requested by management.
    17. Other duties as assigned by the Procurement Supervisor.
    18. Keeps information accessible by sorting and filing documents.
     Other Duties
    1. HIPAA compliance – responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
    2. Compliance – Understanding of and ability to ensure compliance with all local, state federal regulations along with best practice for industry standard(s).
    3. QA/QI – Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
    4. Information Technology (IT) – May be required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures.
    5. All employees will participate in Patient Centered Health Home Model at Omni Family Health
    Qualifications, Education, and Experience:
    1. Must have a high school diploma. Four (4) year college degree preferred.
    2. Minimum of three (3) years of experience working with budgets and inventory control.
    3. Knowledge and experience in supply management, tracking budgets, vendor relationships, organization, customer service, documentation skills.
    4. Excellent computer skills with a high level of MS Excel experience required.
    5. MRO Buying experience strongly desired.
    6. Minimum of three (3) years experience in similar work.
    7. Knowledge of office practices, systems, machines, and procedures.
    8. Ability to relate to the public regardless of ethnic, religious and economic status.
    9. Ability to make informed and timely decisions based on research and data obtained.
    10. Must have strong interpersonal skills and self confidence.
    11. Promotes and believes in OFH mission statement.
    Responsible to:          Procurement Supervisor and/or Controller Classification:            Full Time Position, Non-Exempt

Billing Clerk I

JOB DESCRIPTION

LOCATION:
  •  Corporate Bakersfield
Job Summary: The person handling this position is responsible for correcting, completing, and processing claims of all payer codes. He or She is also required to generate reports from computer in accordance with established procedures. Job Duties:
  1. Daily key punching into computer when needed to assure accuracy of billing for all services rendered in patients account.
  2. Ensure completion of documentation and coding on the Route Slip and EMR when needed on charges entered in patient’s accounts for a correct and complete billing claim.
  3. Monthly input of all ancillary services to include Health Education Services encounters into the computer to assure accuracy of services rendered.
  4. Daily review of all postings before claim submission.
  5. Daily closing and balancing of day posted.
  6. Enter cash receipts if needed and assure correct allocations, distribution in accordance with the established protocol.
  7. Perform monthly, closing, and balancing no later than the 10th of every month.
  8. Review monthly reports printed. Make arithmetic calculations and check various statistical and accounting tables and reports as required.
  9. Responsible for sending the electronic claims for Medi-Cal, Medicare, and EAPC on weekly basis.
  10. Responsible for sending claims to all private insurance, third party, workers’ comp., hospital billing, CHDP, CHDP-TP, KFHC, Family Planning Program on weekly or monthly basis as directed by the Billing Manager.
  11. Maintain billing file/records by batch in accordance with the established protocol.
  12. All other assignments as directed by the Billing Manager.
Job Requirements:
  1. Ability to work under pressure.
  2. Ability to handle multi-functions.
  3. Understanding of community based organizations.
  4. Ability to communicate with the medical/dental staff and Office Managers.
  5. Some knowledge of bookkeeping and office functions.
  6. Some knowledge of CPT and ICD9 codes.
  7. Ability to work proficiently and efficiently on a timely manner.
  8. Knowledge of all payer codes.
  9. Knowledge of all programs offered by OFH.
  10. Promotes and believes in OFH mission statement.
  11. Ability to relate to the public regardless of ethnic, religion and economic status.
Additional Functions and Responsibilities:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. High school graduate/GED with one year of experience handling billing and accounts receivables in a similar setting or related field.
  2. Formal training from a vocational school in lieu of the above.
  3. Some training or background in ICD-A / CPT codes.
  4. Some ability to understand and practice bookkeeping and accounting terminology.
  5. Knowledge of medical/dental terminology and billing practices.
  6. Ability to operate computers and other office machines.
  7. Must be able to take responsibility and work under pressure.
Responsible To:         Billing Manager Classification:            Full or Part Time Position, Non-exempt  

Accounts Payable Clerk

JOB DESCRIPTION

LOCATION: Fiscal  - Bakersfield

Job Summary:     Handles accounts payables and the like in accordance with corporate policies and procedures established in each specific area of disbursements. Under the direction of Fiscal Management Associate, performs the above functions and any other duties or responsibilities which may be assigned. Job Duties:    
  1. Keep accurate and updated files for all payables and disbursements as per policies and procedures established or as directed by the immediate supervisor.
  2. Prepares cash payment requisitions to reflect payments by fund source, department, sub-department, and location “branch”.
  3. Keys in all transactions related to the accounts payable journal and keep same up to date at all times as directed by the Accounting Manager and per established policies and procedures.
  4. Makes sure all invoices are received and paid on time. In addition, stamp “paid” on the invoices that have been paid.
  5. Prepares all documentation required for cash disbursement in accordance with financial procedures.
  6. Responsible for collecting packing slips and make comparison of items received.
  7. Other duties as directed by the immediate supervisor, Fiscal Management Associate.
Additional Duties:
  1.  HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the EHR/EOHR (Medical Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, Healthport, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. Must have a high school diploma and a minimum of three years of specialized training in bookkeeping methods or other related field.
  2. Two years of college and training in bookkeeping or accounting work.
  3. Three to five years of experience in similar work.
  4. Knowledge of the methods, practices and terminology used in financial and statistical record keeping.
  5. Knowledge of office practices, systems, and procedures.
  6. Ability to operate office machines and computerized accounting system. Knowledge of advanced computers is a must.
  7. Promotes and believes in Omni Family Health mission statement.
  8. Ability to relate to the public regardless of ethnic, religious and economic status.
 Responsible To:        Fiscal Management Associate Classification:            Full or Part Time Position, Non-exempt    

Medical Assistant I

JOB DESCRIPTION

LOCATION:
  • Various Locations
  • Fresno
Job Summary: The person in this position is part of the team concept in the Center’s health delivery system, which is devoted to the delivery of primary care in an ambulatory setting with emphases on prevention and health maintenance. Assist the RN, LVN, and the clinical staff in performing their duties and carrying on the necessary functions required in accordance with established policies and procedures. Job Duties:
  1. Prepare patient for examination.
  2. Note brief history or the reason for visit in the patient’s chart.
  3. Take and record height, weight, and blood pressure, pulse rate, respiration, and temperature.
  4. Assist the clinical staff in completing examination and procedures as instructed.
  5. Take health history for all patients.
  6. Completely fill out lab slips and other forms, when necessary.
  7. Administer medications and injections per written provider orders.
  8. Follow universal precautions to protect self and patients.
  9. Assist the medical staff in patient education and family planning counseling. Stock exam rooms with supplies.
  10. Complete MA Performance Criteria training sheet.
  11. Perform CLIA Waived Testing
  12. Translate for the clinical staff when necessary.
  13. Under the direction of the nurse or provider in charge, takes responsibility of medical supplies and cleaning of the medical instruments and equipment.
  14. Provide HIV/Antibody counseling in accordance with established protocols and in compliance with State and Federal requirements.
  15. Obtain laboratory samples and complete paper work per written orders by the provider.
  16. Any other duties or responsibilities the clinical staff may assign from time to time and when the need arises.
Job Requirements:
  1. Ability to work under pressure.
  2. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
  3. Friendly personality with the desire to work with the public.
  4. Ability to handle multi-functions.
  5. Understanding of community based organizations.
  6. Promotes and believes in OFH mission statement.
  7. Ability to relate to the public regardless of ethnic, religious and economic status.
  8. Must be willing to work at any Omni Family Health, location, other that the assigned site and be agreeable to work weekends, if so needed.
  9. Must obtain a Valid California Drivers License at all times plus proof of insurance, to allow you to be placed in all Omni Family Health clinics if needed.
  10. Commitment to the concepts of preventive health care program and team approach to health care delivery.
Additional Duties:
  1. HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education, and Experience:
  1. Must have High school diploma or equivalent and have successfully completed and graduated from a medical assistant program.
  2. Must have a Venipuncture Certificate or equivalent
  3. Bilingual in English/Spanish may be required
  4. Prior experience as medical assistant is helpful
Responsible To:         District Nurse Administrator (DNA) and Health Center Nurse (HCN) Classification:            Full or Part Time Position, Non-exempt  

Executive Services Coordinator (ESC)

JOB DESCRIPTION

Location:  Administration - Bakersfield

Job Summary:           Under the supervision and direction of the Executive Assistant to the CEO, works closely with the Executive Management Team to accomplish the goals and directives of the organization. Handles special projects with a high level of confidentiality, detail and professionalism. May supervise all or part of the administrative assistants at Omni Family Health (OFH) sites, follows up on all outstanding matters, and performs other related work. Job Duties:
  1. Assist Executive Team Members in planning and coordinating daily calendar; Schedule meetings and appointments and make travel and other logistical arrangements as directed.
  2. Work closely and effectively with Executive Team Members to ensure Team Members are well informed of upcoming commitments and responsibilities, following up appropriately.
  3. Assist and work closely with all corporate branches, divisions and/or departments in accordance with OFH’s policies and procedures and as directed by the Executive Assistant to the CEO.
  4. Provide a bridge for smooth and productive communication between the CEO and internal departments, demonstrating leadership to maintain credibility, trust and support with executive management and staff.
  5. Attend administrative, board and committee meetings, take notes and prepare meeting agendas and prepare minutes as directed; Organize appropriate follow-ups from all meetings and track timely completion of tasks as necessary.
  6. Responsible for organizational functions and general meeting support: including arranging meeting space, preparing agendas, tracking follow-up and securing food and supplies as needed.
  7. Type and proofread a wide variety of reports, letters, memoranda and correspondence and independently composes correspondence and reports related to an assigned area of responsibility.
  8. Assist with project development; prioritize simultaneous or conflicting needs; handle matters expeditiously, proactively and follow-through on projects to successful completion, often with deadline pressures.
  9. May plan or assist in the planning of internal and external events including Management Team meetings, trips and annual leadership meetings. May track vacation schedules of corporate employees for the purpose of use by the Executive Assistant to the CEO or the Chief Executive Officer.
  10. Create and maintain reports and presentations as directed.
  11. Maintain accurate files and records for easy follow up.
  12. Responsible for all administrative and executive ordering of supplies and keeps up inventory of supplies.
  13. In charge of administration staff and administrative assistants at all sites, “selecting and evaluation” in conjunction with Executive Assistant to the CEO, department Directors, Chiefs or his/her appointees.
  14. Other duties and/or responsibilities as the Executive Assistant to the CEO may assign from time to time.
 Job Requirements:
  1. Ability to work under pressure and handle multi-functions in proficient and efficient manner.
  2. Must possess exceptional communication skills, knowledge of community needs, and willing to participate in some community activities when required.
  3. Must be familiar with the health care delivery system practices through education, training or experience.  Must understand patient demands and hold effective communication skills with the public.
  4. Must update him/herself with funding sources requirements, data collection, and have the ability to explain the services under different programs to the patients/ public/ agencies and the ability to train others on the same.
  5. Able to function independently and create his/her own initiative to progress and succeed.
  6. Must be alert and respect confidentiality of information of all types “General personnel, and/or patient related information.”
  7. Promotes and believes in OFH mission statement.
  8. Ability to relate to the public regardless of race, ethnicity, religion, age, sex, disability or economic status.
Additional Duties:
  1. HIPAA compliance - Responsible for staying abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state and federal regulations.
  3. QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT - Required to learn and use the Electronic Health Record and Practice Electronic System and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented, as applicable to work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualifications, Education and Experience:  Level I
  1. Bachelor’s Degree required;
  2. Minimum of 3-5 year’s administrative experience, with experience in supervision. Assisting C-level executives desired.
  3. Project Management training preferred.
  4. Superior communication (both oral and written), multi-tasking and organizational skills required.
  5. Excellent skills in Microsoft Word, Outlook, Excel and PowerPoint required.
  6. Demonstrated proactive approaches to problem-solving, with strong decision making capability.
  7. Emotional maturity.
  8. Highly resourceful team player, with the ability to also be extremely effective independently.
  9. Proven ability to handle confidential information with discretion.
  10. Forward thinker, who actively seeks opportunities and proposes solutions.
Level II
  1. All qualifications and experience from Level I.
  2. Minimum one year experience as an Executive Services Coordinator I at Omni Family Health.
  3. Master’s degree preferred.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needed. Responsible To:          Executive Assistant to CEO/Chief Executive Officer Classification: Full or Part Time Position, Exempt   Apply-Now

Front Office Clerk (HHP)

JOB DESCRIPTION Location:
  • N. Chester
Job Summary:   This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before a provider can see them. Job Duties:
  1. Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
  2. Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
  3. Answer all incoming calls and route them to the appropriate staff.
  4. Register all patients per registration protocols and collection all documentation and billing information per billing protocol. Ensure proper documentation and data collection/ documentation.
  5. Assure that all services provided have been checked out properly for each patient.
  6. Review and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
  7. Collect deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
  8. Balance cash register in accordance with the cash handling policy.
  9. Work closely with Medical, Dental and Nursing staff to assure smooth patient flow and cut down on waiting time.
  10. Work closely with the health promotion personnel and refer them to patients who did not keep their appointment for follow-up.
  11. Under supervision, work with various agencies such as “Kern County Welfare Department” in scheduling patients who needed assistance.
  12. Call and remind patient of his/her appointment.
  13. Follow up on “no show” patients on a daily basis.
  14. Communicate patient’s problem/complaint to his/her designee.
  15. Other related duty as the job requires.
Job Requirements:
  1. Ability to work under pressure.
  2. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
  3. Friendly personality with the desire to work with the public.
  4. Ability to handle multi-functions.
  5. Understanding of community based organizations.
  6. Knowledge of bookkeeping and office functions.
  7. Promotes and believes in OFH mission statement.
  8. Ability to relate to the public regardless of ethnic, religious and economic status.
  9. Must be willing to work at any Omni Family Health location, other that the assigned site and be agreeable to work weekends, if so needed
  10. Must obtain a Valid California Drivers License at all times plus proof of insurance, to allow you to be placed in all Omni Family Health clinics if needed.
Additional Duties:
  1. HIPAA compliance – responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance – Ensure compliance with all local, state and federal regulations.
  3. QA/QI – Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
  4. IT – Required to learn and use the Electronic Health Record and Practice Electronic System) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, PMS, QSI and other electronic features, as they are developed and implemented as applicable to the work environment.
  5. All employees will participate in Patient Centered Health Home Model at Omni Family Health.
Qualification, Education, and Experience:
  1. High school graduate/GED with one year of medical or dental experience in similar setting.
  2. Formal training from a vocational school in lieu of the above.
  3. Ability to relate to patients, through familiarity with medical terminology and triage procedure.
  4. Must believe in health care with dignity for all.
  5. Ability to speak read and write in English and Spanish is desirable.
Responsible To:          Health Center Manager, Operations Management Associate Classification:            Full or Part Time Position, Non-exempt   Apply-Now